[Resolved]  Nsdl E-Governance Infrastructure — applied for name correction in pan card through nsdl_total refund amount not yet credited

Address:	East Godavari, Andhra Pradesh, 533308
Website:	www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I have applied for name correction in pan card through "www.onlineservices.nsdl.com". I have applied for two times for name correction in pan card but for the two times it got failed.

1. Temporary token number [protected][protected]:38:00.19)
Message from nsdl
"since not able to send otp. You cannot proceed with e-sign. Kindly proceed with generating physical application and sent the application to the mentioned address in next page"
Paid amount 118.9/- debited through my account via nsdl billdesk on 23rd february 2018. For that i have received 5.9/- rupees as a refund on 24th february 2018. What about the remaining amount 113/- rupess.

2. Temporary token number [protected][protected]:23:06.528)
Message from nsdl
"your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days."
Paid amount 120.62/- debited from my account on 21.03.2018
I didn't get the refund till date i. E., 23.03.2018.
For these both transactions i want the full refund.
I have the e-kyc with registered mobile number. Aadhar verification was not completed properly. This problem arises due to their otp verification failure. I need all my money or correct my pan card with necessary details provided in the token number. Better close this website if they can't fix the bugs in their website.

Could any one please help regarding this issue.