[Resolved]  Nsdl E-Governance Infrastructure — apy voluntary withdrawal amount not credited.

Address:Kanyakumari, Tamil Nadu

Apy voluntary withdrawal amount still not credited .reg this issues many mails sent to NSDL CRA dept and greivence dept also still no response.

Also sent many mails sent to iob regional manager and customer care dept.

Also sent many mails to cro and [protected]@nsdl.co.in

Last week also complaint submitted
to reserve Bank of india.

Finally whom to contact rectify the issues, pls advise,

Thripura.M,
Pran number[protected].
Iob AC nr-[protected].

Apy voluntary withdrawal application submitted on 13/07/2018.@ branch.pls find the attachment acknowledgement.
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Oct 12, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2018
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
Complaint comments 

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Dear sir,
My actual Date Of Birth is 22/11/1978. But in PRAN detail may DOB is 22/11/1977. So please correct my Date Of Birth. My PRAN No. is[protected] and my Email is '[protected]@gmail.com'.
NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
Verified Support
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
Applied for NPS Online however while registering my PRAN:[protected] getting an error that it is not found in the database.
Name: Deepak Sharma
PRAN:[protected]
Registration date: 02nd Sept 2018
Eamil: [protected]@rediffmail.com
NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
Verified Support
This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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