[Resolved]  Nsdl E-Governance Infrastructure — Courier company delivery issue.

My mother's PAN Card delivered by NSDL via Trackon Courier.
Below events appears (Please see attachment):
on 22/06/2021 15:00 (Mumbai, S/MENT BOOKED)
on 23/06/2021 12:13 (SRTH-SURAT HUB, GUJARAT
ARRIVED AT DESTINATION)

Trackon system showing parcel arrived on 23/06/2021 but still today (06/07/2021) I haven't received it yet. So I called trackon Surat branch and gave consignment number and the operator lady told they received it yesterday, so I told her to send it by tomorrow then she told it will be delivered after day after tomorrow.

Between these 2 weeks I have received 2-3 calls from bank regarding PAN card. Such courier company does not understand the value of such parcel.

So I request NSDL please do not send such important parcel via such courier companies.