[Resolved]  Nsdl E-Governance Infrastructure — E-kyc pan application status says "not received documents"

Address:400064
Website:www.tin-nsdl.com

I had applied for pan using e-kyc facility (Aadhar card based authentication) on 16/04/2017, acknowledgment number : [protected].
On completion i received this message,

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But now when i check my pan application status it shows

"we have not yet received the supporting documents with respect to your application for 'new pan card or/and changes or correction in pan data'. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

Please check my application and let me know the status.

Acknowledgment number : [protected]
Pan no: bqopb9379j
Name : kratika goel

Thanks
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Jun 4, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 04, 2017
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
Complaint comments 

Comments

Ackn no [protected], document of this ack no not accepted during upload what i do sir my mo no is [protected] tell me, e mail [protected]@gmail.com
Token no. [protected]
name : kyara gems
application date -11.02.2017

still PAN status is under process at nsdl..

Pls check urgent
I not find my pan card no.-FBEPK5826C
My name is rahul kumar and acknowledge no.-[protected]
Father name -umesh prasad
Post man did not post to me so i humbly request u that please send my pan again to
ADD-Estate office, SCADA, Sone bhawan, B.C.P. Marg, patna-800001

My speed post no. -EA[protected]IN
mobile no.-[protected]
I had applied for pan using e-kyc facility (Aadhar card based authentication) on 13/08/2017, acknowledgment number : [protected]
On completion i received this message,

I had done eKYC still I have shown below status.

we have not yet received the supporting documents with respect to your application for 'new pan card or/and changes or correction in pan data'. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

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