[Resolved] Nsdl E-Governance Infrastructure — e-verified pan card record not found

GautamPai

Address:

Udupi, Karnataka, 576227

I had applied for new pan card in nsdl website on[protected] and i even received the pan number through e-mail on[protected] and the card within a week.
In the e-mail it was said no need to submit physical documents as i had requested for the pan allotment using adhaar card.
But whenever i try to enter the pan number for activation of mobile wallets/mutual funds app, it displays 'no record found in govt database'.

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Mar 26, 2020

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

NSDL e-Governance Infrastructure Customer Care's response Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.

Feb 06, 2020

Updated by GautamPai I am a student and when you people call i will be attending college.
Can you please give me a number so that i can call ?

Verified Support

Feb 07, 2020

Verified Support

Feb 24, 2020

NSDL e-Governance Infrastructure Customer Care's response As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in.