[Resolved]  Nsdl E-Governance Infrastructure — Error while getting eKYC details, Please try again

Hi,

I submitted application to update my father's spelling in pan card.
After payment, when i tried e-verifying, the portal keeps giving below error.
"Error while getting eKYC details, Please try again"
Application Number: Q[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 25, 2024
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2024
NSDL e-Governance Infrastructure Customer Care's response
Thank you for approaching us with your query. We request you to contact UTI Infrastructure Technology and Services Ltd.(UTIITSL) to get proper resolution of your concern.
- Team Protean
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    107
    Resolved
    3575
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information