NSDL e-Governance Infrastructure Customer Care
NSDL e-Governance Infrastructure Ltd.
Customer satisfaction rating: 67%
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2826
COMPLAINTS

NSDL e-Governance Infrastructure Customer Care

NSDL e-Governance Infrastructure Ltd.

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Address
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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419

Phone:
Phone:
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+91 22 2499 4200  [Vidya Lakshmi]
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+91 22 4090 4242  [Head Office]
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+91 11 2370 5418  [New Delhi]
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+91 20 2721 8080  [PAN/TAN Call Centre]
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+91 11 2335 3817  [New Delhi]
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+91 79 2646 1376  [Ahmedabad]
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+91 22 2499 4477  [EzeeWill]
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Fax:
Fax:
+91 22 2491 5217  [Head Office]
+91 33 2289 1945  [Kolkata]
+91 44 2814 4593  [Chennai]
+91 11 2335 3756  [New Delhi]
+91 79 2646 1375  [Ahmedabad]

Customer satisfaction rating
67%
Complaints
2826
Pending
182
Resolved
1842
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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NSDL e-Governance Infrastructure Complaints & Reviews

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Nsdl — cannot track status of pan applied under ekyc mode

 Milan Joseph on Jul 12, 2018
Sir/madam,

I have applied for new pan card through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Milan Joseph...
Complaint comments  Read comments Complaint category Tax Services

NSDL E-Governance Infrastructure — re-sending of undelivered pan card.

 hariesblue on Jul 12, 2018
Dear Sir,
I have applied for a Corrected PAN Card in the name of Harihara Subramaniyan which was dispatched to our address on 7th july 2018. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that the same had returned to the sender address.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: Harihara Subramaniyan
Acknowledgement Number: U-G[protected]
Registered...
Complaint comments  Read comments Complaint category Employees

NSDL E-Governance Infrastructure — applied pan application status shows no record found nsdl online

 Akhila Danekula on Jul 12, 2018
Sir/madam,

I have applied for new pan card on 11th July 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected] ). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application
Thanking you
Akhila...
Complaint comments  Read comments [1]Complaint category Tax Services

NSDL E-Governance Infrastructure — pan correction application

 Gaurab Patra on Jul 11, 2018
Sir/madam,

I have applied for new pan card on 10th July 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Complaint comments  Read comments [1]Complaint category Government Organizations

Nsdl — your application is under process at nsdl

 sdmoh on Jul 10, 2018
I was applied for pan card on JUNE 24

I just got a acknowledgment no [protected]and till today i didn't receive any update from the track status.

And the status is saying that your application is under process at nsdl - tin facilitation center. - TIN Facilitation Center.You may contact TIN FC[protected]/[protected] where the application was submitted by you...
Complaint comments  Read comments [1]Complaint category Other

NSDL E-Governance Infrastructure — pan application issue - 881032224211053

 Megha Veeresh on Jul 10, 2018
The website status says documents are not valid and there is no reason mentioned. I have submitted marriage certificate, name change affidavit and paper publication for the name change. Please resolve this. Updating in Aadhar was easier than your system. I need PAN on urgent basis, please tell me what documents you require more than just updating a blank description....
Complaint comments  Read comments [2]Complaint category Tax Services

NSDL E-Governance Infrastructure — inability to track pan card application

 ChowKM on Jul 9, 2018
Dear Sir/Madam,

I have applied for new pan card on 08 July 2018 through e-sign/e-kyc mode. I have got my acknowledgement number: [protected].
On completion of the process i have received message like below.

"If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But on checking my application status, it was shown "no record found".

Please resolve the matter soon.

Thanking you
Chow Khunseng Mancheykhun...
Complaint comments  Read comments [2]Complaint category Tax Services

NSDL E-Governance Infrastructure — over a month now still pan card status under process

 amanp599 on Jul 8, 2018
I applied for PAN on 09 June 2017 and still on checking the status of the PAN Card it Says:

""Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/[protected] where the application was submitted by you""

My Acknowledgement Number is:
N-[protected]

Please look into the matter as soon as possible!...
Complaint comments  Read comments Complaint category Tax Services

Nsdl — pran card not found

 Vikash7389 on Jul 6, 2018
Myself vikash kumar singh a govt school teacher in delhi . Sir i have joined the service on 17 dec 2008 and applied for pran card which have been informed as by my school udc but no pran kit was given till now im unable to trace the pran no at nsdl website plz help me

Name vikash kumar singh
PRAN NO[protected]
Email add- raja.ji137@gmail.com
Mob no - [protected]
PAO - 9
Department of education delhi...
Complaint comments  Read comments [1]Complaint category Schools

Nsdl — refund

 Yahy on Jul 6, 2018
Token number:[protected]
token number:[protected]
token number:[protected]
I applied three times for pan through e-kyc but the otp verification failed. i request you to kindly refund my account into my bank account as soon as possible. i didnt expect such a horrible service from nsdl. my money got detected but my transaction failed. my account is of indian bank and my account number is[protected]...
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — change in pan card application fail

 Sethi01 on Jul 5, 2018
Sir, I had applied the application to change my name on the PAN card.Whose token number is written down.
Yojana no [protected].I had made a payment with a debit card.After getting Hemant, my verification call did not come, due to which my payment was lost.I had made a payment with SBI debit card whose ID no... NU[protected].Please my refund should be done in my account....
Complaint comments  Read comments [1]Complaint category Other

NSDL E-Governance Infrastructure — nsdl page says 'sorry, no record'

 Nikhil “Divyansh” Sharma on Jul 5, 2018
Sir/madam,

I have applied for new pan card on 5th july 2018 through e-sign/e-kyc mode. I have got my acknowledgment number ([protected]). On completion of the process, i have received a message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Complaint comments  Read comments [2]Complaint category Tax Services

NSDL E-Governance Infrastructure — pan card applying

 Gundapu Malleswari on Jul 4, 2018
I am malleswari. Yesterday 3/07/2018 i applied pancard. I fill my detailes of application. Given token no. Last step submitted money. I am sending money with debit card. Next aadhar card is linked. Error occured. Finished. That time i lost money because amount submitted with debit card. Otp submitted. Aadhar card linked but error occured. My pan card application not completed, because error occured. I will try but fresh application is come. I loss my money. Pls help me. My money is return or giving pan card that amount. Thank u....
Complaint comments  Read comments Complaint category Tax Services

NSDL E-Governance Infrastructure — pan card change request still pending- 358809700006984

 vikas deep Goyal on Jul 4, 2018
Dear Sir,

My Brother Name Vinod Goyal Pan Card Number is BTHPK3245E submit a request for Pan Card name Change Request .

When i check on net it show Application is Under Process, but we got a Message as below
(PAN Ack. No.[protected] is under REJECTED status. Kindly visit TIN-FC/PAN Center for further processing of application-STEEL CITY. )

Sir please tell us actual status of Pan Card application. if it was rejected then please tell us the reason.

for your refreance i attached all documents

With Regards
Vikas...
Complaint comments  Read comments [1]Complaint category Government Organizations

NSDL E-Governance Infrastructure — requesting for pan card number

 Manoj Kumar y on Jul 4, 2018
I was applied for pan card on may 28 2018 in bangalore

I just got a acknowledgment no : [protected] name : manoj kumar y date : 13/6/2018 [protected] and till today i didn't receive any update from the track status.

And the status is saying that your application is under process at nsdl tin facilitation center. Kindly call 3006000

Soo can u check and tell still how many days it will take because it's urgent for my job...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Nsdl — online transaction

 Yahy on Jul 4, 2018
I have applied for online pan card through nsdl, it was good till the aadhar verification through otp. Eventhough i entered the otp within seconds, i received the notification that i have taken more time and the transaction failed tge first time. Thinking that i have really took much time for aadhar verification and as it said that my account will be credited within 7 days as the transaction has failed, i applied for tge second time and this time i was damn sure that i have entered the otp on time but still this time also the same error message popup and my transaction failed. My money (120) got...
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — complaint on pan card application [Resolved]

 vamsisurya bharadwaj on Jul 4, 2018
Sir/madam

I have applied for only for e - pan @ nsdl site through aadhar e-kyc mode
Acknowledgement number-[protected]
& aadhar authentication process and e-kyc process was completed successfully.

On completion of process i received message that

Thank you for using online facility for pan application.

You have digitally signed your application using esign/ekyc then there is no need to forward physical documents

But in nsdl pan status site it shows that

"sorry no record found"
Complaint comments  Read comments Complaint category Other

NSDL E-Governance Infrastructure — change in mobile number for pran

 sreejagopinath on Jul 4, 2018
Respected sir,
With due respect i would like to say few words about my pran account number is[protected]. I want to change my previous mobile number [protected]. Now i want to update this mobile number with a new mobile number [protected]. So kindly update my mobile number in my nsdl cra account, that will be your kindness.
Thanking you
Sreeja gopinath...
Complaint comments  Read comments Complaint category Employees

NSDL E-Governance Infrastructure — no record found for pan card status

 bhojaneabhishek7 on Jul 3, 2018
Sir/madam,

I have applied for new pan card on 3rd july 2018 through e-sign/e-kyc mode. I have got my acknowledgement number
([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking...
Complaint comments  Read comments Complaint category Other

NSDL E-Governance Infrastructure — nsdl pan esign your request cannot be processed

 vasu851 on Jul 3, 2018
Tried to fill the pan application through the nsdl website and selected the e-sign aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp three times and it kept saying 'your request cannot be processed, please try after sometime.'

My token no is: [protected]
Email: raghavasrinivas1997@gmail.com
Dob: 27/06/1997

Please resolve my problem...
Complaint comments  Read comments Complaint category Other

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