[Resolved] Nsdl E-Governance Infrastructure — esign/kyc verified pan application status shows no record found

 
3 Reviews
Nalgonda, Nalgonda District, Andhra Pradesh, India
 amrish reddy on Oct 29, 2018
Sir/madam,

I have applied for name pan card on 29th october 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Amrish reddy knotham
Complaint marked as Resolved Nov 30, 2018

Complaint Status


[Oct 29, 2018] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
NSDL e-Governance Infrastructure Customer Care's response, Oct 30, 2018
The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

My acknowledgement number is N-[protected]. I submitted the application online for PAN card and with e-sign.But when i check status it shows no records found.The site says there is no need to send physical documents and i didn't send any.Please check the matter.
NSDL e-Governance Infrastructure Customer Care's response, Nov 1, 2018
Verified Support

Your PAN card has been dispatched on 24-Oct-2018 by Speed Post vide airway bill no. EA163902110IN
I tried to fill the pan application through the nsdl website and selected the e-sign aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp two times and
It kept saying 'your request cannot be processed, please try after sometime.'

Token number [protected]
NSDL e-Governance Infrastructure Customer Care's response, Nov 1, 2018
Verified Support

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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    Nsdl E-Governance Infrastructure - esign/kyc verified pan application status shows no record found