[Resolved]  Nsdl E-Governance Infrastructure — exception in generating esign user pdf

Address:Tanakpur road ,tigri chauraha,amoun, ,khatima, udhamsingh nagar,, Uttarakhand, Udham Singh Nagar, Uttarakhand, 262308

I have applied for on line pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esign controller for token no. [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.

Thanks
Dhruv joshi
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Jan 20, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2019
NSDL e-Governance Infrastructure Customer Care's response
To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
Verified Support
Dec 13, 2019
NSDL e-Governance Infrastructure Customer Care's response
We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
Verified Support
Dec 17, 2019
NSDL e-Governance Infrastructure Customer Care's response
We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
Verified Support
Dec 20, 2019
NSDL e-Governance Infrastructure Customer Care's response
As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
Complaint comments 

Comments

Kindly resolve this issue. I am getting the following error message below mentioned.
Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

ACK NO :11992853
ACK DATE : 03/12/2019
NSDL e-Governance Infrastructure Customer Care's response, Dec 27, 2019
Verified Support
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at 020-27218080. Our team shall help you to resolve the issue.
NSDL e-Governance Infrastructure Customer Care's response, Dec 31, 2019
Verified Support
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at 020-27218080. Our team shall help you to resolve the issue.
NSDL e-Governance Infrastructure Customer Care's response, Jan 7, 2020
Verified Support
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at 020-27218080. Our team shall help you to resolve the issue.
NSDL e-Governance Infrastructure Customer Care's response, Jan 8, 2020
Verified Support
As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at 020-2721 8080 or write to [email protected]
Hi Team,

I repeatedly tried for e verification of my PAN application by entering correct OTP on the NSDL website. But I am getting Your Request cannot be processed. Please try after sometime message.
Temporary Token No : [protected]

Please resolve the problem ASAP

NSDL e-Governance Infrastructure Customer Care's response, Dec 27, 2019
Verified Support
To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
NSDL e-Governance Infrastructure Customer Care's response, Dec 31, 2019
Verified Support
We are still waiting for your reply. Please write us at [email protected]. Our team will be happy to help you.
NSDL e-Governance Infrastructure Customer Care's response, Jan 7, 2020
Verified Support
We are still waiting for your reply. Please write us at [email protected]. Our team will be happy to help you.
NSDL e-Governance Infrastructure Customer Care's response, Jan 8, 2020
Verified Support
As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at 020-2721 8080 or write to [email protected]

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