[Resolved]  Nsdl E-Governance Infrastructure — failure of e-kyc after payment through net banking

Sir,
I applied for the pan card and paid the fees through net banking. The full amount of rs120 was deduct two times from my account.
It shows the following:
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Therefore, i request you to kindly refund my money.
Details are given below:
Token no. [protected]
Dob: 01/01/1990
E-mail:rajesh. [protected]@gmail.com
Thanking you.