[Resolved]  Nsdl E-Governance Infrastructure — getting invalid pran number error on nps portal

Address:410210

I have been investing in NPS account for last 2 years bearing PRAN no.[protected].
However, recently, the https://www.cra-nsdl.com/CRA/LogonPwdSuccess.do website says that PRAN does not exist or PRAN number is invalid. Kindly resolve ASAP.
I have been receiving monthly statements from NSDL about performance where the PRAN is mentioned as above and i am able to unlock PDF document also with the same PRAN
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Aug 21, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2019
NSDL e-Governance Infrastructure Customer Care's response
Dear Piyush,

Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
Verified Support
Jul 16, 2019
NSDL e-Governance Infrastructure Customer Care's response
Dear Piyush,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
Complaint comments 

Comments

Concerned officer
it is a request for you to re deliver the pan card with no. -AACCU3741K . Under the name udham singh nagar nidhi limited.
Please deliver it on the registered address and state the procedure for me to follow if there is any.

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