[Resolved]  Nsdl E-Governance Infrastructure — I still haven't received my pan card

Address:B/104, Shree Ambika Complex, Medtiya Nagar Ph-1, Opp.Seven Square Academy, Deepak Hospital Lane, Mira Road(E), Thane, Maharashtra, 401107
Website:tin.tin.nsdl.com/pantan/StatusTrack.html

It's almost 1 month i've submitted my pan application for change from minor to major on 24th october 2019 but it's still not processed. From about 15 days its showing this message "your request for 'new pan card and/or change/correction in pan data' has been marked for audit by itd and sent back to nsdl for examination'". I would request nsdl pan services to look into thos matter asap.
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Jan 1, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2019
NSDL e-Governance Infrastructure Customer Care's response
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
Verified Support
Nov 26, 2019
NSDL e-Governance Infrastructure Customer Care's response
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
Verified Support
Nov 28, 2019
NSDL e-Governance Infrastructure Customer Care's response
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
Verified Support
Nov 29, 2019
NSDL e-Governance Infrastructure Customer Care's response
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
Complaint comments 

Comments

Sir,
I got an SMS on my mobile.
It says that
Discrepancy found in your PAN appln(ack no [protected]). Download letter from https://tin.tin.nsdl.com/pantan/StatusTrack.html or Call on [protected]
But I have not received any letter. I do not understand what to do?

NSDL e-Governance Infrastructure Customer Care's response, Dec 3, 2019
Verified Support
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at 020-27218080. Our team shall help you to resolve the issue.
NSDL e-Governance Infrastructure Customer Care's response, Dec 4, 2019
Verified Support
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at 020-27218080. Our team shall help you to resolve the issue.
NSDL e-Governance Infrastructure Customer Care's response, Dec 6, 2019
Verified Support
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at 020-27218080. Our team shall help you to resolve the issue.
NSDL e-Governance Infrastructure Customer Care's response, Dec 10, 2019
Verified Support
As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at 020-2721 8080 or write to [email protected]
My Request ID -854432,
Application Acknowledgement No. [protected]

NSDL provide very bad Service, i applied for pan card for 23rd August, 2019, i regularly followed up with NSDL customer Care for Last one month, but still i have not received any satisfied answer from them, They can not answer my mail also, i have in trouble for last few days.

NSDL Customer Care Executive always told me call after 2 to 3 days, they can not provide a good service

Income tax department executive told me pan card send back to NSDL and NSDL executive told me pan card is sending by examination under income tax department.

It's almost 3 month i've submitted my pan application for change from name but it's still not processed. From about 2 months its showing this message "your request for 'new pan card and/or change/correction in pan data' has been marked for audit by itd and sent back to nsdl for examination'". I would request nsdl pan services to look into thos matter asap.

Enclosed status image for your reference

kindly consider my complaint, and revert back status of pan card urgently

regards,
Varsha
NSDL e-Governance Infrastructure Customer Care's response, Dec 3, 2019
Verified Support
As per the telephonic discussion with our representative, your grievance has been addressed. Thanks for approaching and interacting with NSDL e-Governance. For any further clarification you may write us at [email protected].

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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