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[Resolved]  Nsdl E-Governance Infrastructure — invalid / incorrect pran no

Address:560093
Website:enps.nsdl.com/eNPS/InitialExistingUser.html

Dear sir,

While i trying to create ipin, system shows an error massage 'pran not found in database'.
Also when i try to register grevienve at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do. i am getting error "please enter valid pran". Even i enter correct pran number. Below is the pran number which is availabe on my card.

Please help.

Name: rajib ganguly
Pran:[protected]
Mobile no: +91 [protected]
Email id: [protected]@gmail.com

Thanking you,
Rajib ganguly
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Jun 29, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 29, 2018
NSDL e-Governance Infrastructure Customer Care's response Dear Rajib,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Comments

After few days of applying pan for my wife online, I have received my wife's pan card number in the email, but when I tried to open my wife's' bank account online using her pan card, the pan verification service returned pan record not found in ITD database, acknowledgment number is [protected]

Kuldeep Kumar,
email id : [protected]@gmail.com
Reply
NSDL e-Governance Infrastructure Customer Care's response, Jun 4, 2018
Verified Support
Your PAN application is processed by NSDL Dated 17-05-2018, We request you to contact your Jurisdictional Income Tax Officer to get proper guidance on this matter.
I appreciate your help. Thanks.
Reply
NSDL e-Governance Infrastructure Customer Care's response, Jun 4, 2018
Verified Support
Thank you for acknowledging that your problem has been resolved. Contact us at 022-24993499 or register your query/complaint at https://cra-nsdl.com/CRA for assistance in future.

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