[Resolved] Nsdl E-Governance Infrastructure — invalid pran | |
I have subscribed to apy nps scheme. I have a valid pran card as well and my monthly contribution is getting deducted. I get notification on my email id, but whenever i try to login to nps website, it says invalid pran. I am unable to view statement or reset password. I am not able to log a grievance as well since that also says that pran is not valid. Can you please help. Was this information helpful? | |
Jun 5, 2018 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support May 02, 2018 NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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 3 Comments | |
Comments
I have already logged a grievance twice, the token number for my last request is 60070922.
I have a valid pran card No[protected] as well and my monthly contribution is getting deducted. I am not getting my statement, also i want to update my contact details with phone number and eamil id, whenever i try to login to nps website, it says invalid pran. I am unable to view statement or reset password. I am not able to log a grievance as well since that also says that pran is not valid.
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+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
So I request you to look into this and refund my transacted me money.
Thanks.