NSDL e-Governance Infrastructure Complaints & Reviews

My pan acknowledgment number is [protected]. I applied for pan on 30th of january, 2017.

My pan status is still 'your application is under process at tin facilitation center. Kindly call tin fc[protected]/[protected] for further processing of your application.'

I have applied for the pan at online and i got downloaded that form and enclosed both aadhaar card as proof of identity and proof of date of birth respectively.

I was unable to connect to the aforementioned number as it always seems busy.

It is to emergency that my eduction loan was locked just becouse of not having pan card number its been a month that i dint get my pan number generated

They given me the last chance that i should submit by pan number today its self

I am ratan mala having pan number bfppm5568c. I tried to submit pan data correction application on nsdl site.
Thanks for providing the token number [protected]
Your site is not allowing to complete the correction application.
Nothing is showing in the drop down for state/ut as such application is not being allowed to be submitted.
Kindly let me know how to proceed.
Ratanmala

Sir,
I am md iqubal ahamed, my pran card no.[protected]. I forgot my passward then i entered five times wrong passward, so my account has been locked. So please send me new passward & unlock my account or reply me how can i unlock my account. My e-mail id - [protected]@gmail.com

Thanking you,

Yours faithfully,
Md iqubal ahamed
Pran card no.[protected]
E-mail id - [protected]@gmail.com

I have had applied for tan number with acknowledgement no. [protected]. Fees deducted from account on 24th april.
Yet the tan status says invalid documents. The mails to taninfo are also not getting any response. And the helpline number is never picked up.
Kindly help to resolve the issue.

The application status on the portal says the following

Acknowledgment number : [protected]
Name : shri ansxxxxn parua
Category : individual/hindu undivided family (Karta)
Sub-category : individual
Status : we have received the documents with reference to your tan application. However, the documents are not valid. For further details, please read the guidelines and instructions or contact tin call center at[protected]

Whereas we have had submitted and also the tan application has been recevied where it said fees not paid. But the money has had been deposited to the tan account nsdl-tin on 24th april.

I smt. A. Kalpana d/o janardhan rao joined as typist in the vety.& animal husbandry dept. On 07.03.2017 with employee id.3100083, submitted an application for allotment of pran number on 25.04.2017. Dob is 01.07.1970. After that a message sent from ur office nd alloted a number[protected]. On 20.04.2018 dto rejected pay bill with a comment that the pran no. Alloted is incorrect. Plz kindly verify the number and give the confirmation of the alloted pran number

I have filed online pan application (Attached) for the firm n p m & company on 18th april, 2018 vide acknowledgement no. N-[protected]. Thereafter, on the same day all the required documents were submitted to nsdl facilitation centre at alankit assignments limited, 109-a, 1st florr, vidyapati, 17 race course road, indore (M. P.) – 452001. It has been around 15 days now and the status of my pan application still read as “we have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest.”
On calling the nsdl (Phone:[protected] as well as at the facilitation centre (Alankit assignments ltd., phone:[protected], the response was very bad and unsatisfying. Facilitation centre people says that they have dispatched the documents on 20th april, 2018 itself, while nsdl people says they haven’t receive them yet. On asking for courier receipt or tracking number from alankit assignments ltd., they refused to give saying they can only provide such information when asked by nsdl via email.
This is really very disappointing and slow service from nsdl as well as their facilitation centres. I should have received my pan card by now but it seems things are being taken very casually from your side.

Hi,

I had completed my e-nps registration on 28th april 2018 and had made an initial contribution of rs 1000. I am unable to login to the cra-nsdl website as it shows an error message saying "pran not found in database" when i try to reset my ipin for password generation. Please help.
Please let me know if you need any further details from me to resolve this.

Name: meghali ajitsaria
Email: [protected]@gmail.com

Dear sir,
I have applied for a new pan card in the name of aman ranjan gaurav which dispatched our address in february 2017. I couldn’t receive the pan card because i am not available at home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to another address
Address-gaurav engineering works, sisai road gumla jharkhand (835207)

Applicant name: aman ranjan gaurav
Acknowledgement number: [protected]
Mobile no: [protected]

Sir, mera nps account 2011 me open huwa tha. Mujhe abhi tak pran kit ipin and tpin abhi tak prapt nahi hui he. Pran kit alot huwa tha tab mera transfar ho gaya tha. Jiski wajah se ahi tak pran kit nahi mil paya n me is bare me janta tha. Ab me pran kit tpin
Parapt karne ke liye kya karna hoga. Mera moba. No bhi change ho chuka he. So plz help me sir.

Khan iftkhar
Ps tatod
Dist. Neemuch

I am trying to create PRAN account with NSDL and is not allowing to login with option "Complete Pending Registration".

My Acknowledgement Number is 11542700 and the Acknowledgement Date is 25/04/2018. When I try to Complete Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime." I am getting this message for the last 5 days.

Please help in resolving the issue.

I was allotted a pran after registration, thorugh sms to my mobile. Pran is[protected]. Subsequently, i have e-signed the form.

But i am not able to set my password for login to make further contributions etc.

When i try to set my password, an error message thrown as "pran not found in data base".

Registered ph. No.[protected]
E-mail: [protected]@gmail.com

Sir/madam,

I have applied for reprint of pan card on 27th april 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Ajesh reddy

I applied for online pan application through nsdl, on 14 april, 2018. I applied through e-kyc option through my aadhar, then 115.90rs were deducted from my bank account. But after that due to some otp related problem, it failed. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days."
Now it has been over two weeks and i have got no refund. This is the true failure of digital india. Do something for a change.
We rely on this new digital india, and rather than opting for physical mode, i relied online one, but now it has been a headache for me, as at least physical one assures about such things.
Kindly look into it as i have to apply for pan again, and waiting for this refund.

Token no. [protected]

Dear sir / madam,

I have tried to update my aadhar number in my pran account.
But a message is popping during update the aadhar number is : "modification request is pending for the pran :[protected].

In this regard, we have already make a grievance complaint to cra-nsdl, vide token no.10354665 dated 27.04.2018 but problem is there.

Therefore, we request you to kindly look into the matter and resolve the issue.

Thanks & regards,
Kaushik handique

I have tried to fill the pan application through the nsdl website and selected the e-sign aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp many times and
it kept saying 'your request cannot be processed, please try after sometime.'
My token number is [protected]
E mail : [protected]@yahoo.com

I have subscribed to apy nps scheme. I have a valid pran card as well and my monthly contribution is getting deducted. I get notification on my email id, but whenever i try to login to nps website, it says invalid pran. I am unable to view statement or reset password. I am not able to log a grievance as well since that also says that pran is not valid.

Can you please help....

Please note extracted application with Central Regulatory Authority(CRA)-NPS, my name is appearing as RAHUL.S till date. Whereas as per my Aadhar card updated with my Bank is RAHUL SREENIVAS, resulting in this mismatch. My POP-SP-Regno.6499231 have also updated my aadhar card with my account with SBI, now name is RAHUL SREENIVAS. -PRAN[protected]

I tried to fill the pan application through the nsdl website and selected the e-sign process which require uploading of documents.
the problem occurs when the payment got deducted and it took me to the aadhar verification process.
There it asked to enter otp, after entering the otp it opens a page
saying 'your request cannot be processed, please try after sometime.'

I have applied for the new the name rakesh rajashekar which was dispatched on 28 march 2018. I couldn't receive the pan card as our home was closed when the post man reached our home, later after few days i contact the post man regarding the post he told that he kept with him for 2 days and returned to the sender address

So that i requested you to resend the pan card to the same address

Applicant name : rakesh rajashekar
Coupon number : u[protected]
Dispatched date : 28 march 2018

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.

Thanks
DURAGA PRASAD