[Resolved] Nsdl E-Governance Infrastructure — invalid user id error | |||
I'm trying to login to nsdl site (https://cra-nsdl.com/CRA/) using my pran number[protected]. However, the system throws an "invalid user id" error when iogin using the pran number. Though i've been contributing to apy for more than an year, i'm not able to access my statement online using my pran. Please help. Also, l'm not able to reset the password and getting the same error. Was this information helpful? | |||
Jan 31, 2018 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Dec 29, 2017 NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
Myself Diksha Kumari I have generated PRAN no[protected] POP-SP no 6879062 Receipt no[protected] on dated 4th Dec 2017 but till dated PRAN kit not received .I also check through Nsdl site but showing invalid or incorrect PRAN no so pl check and correct ASAP