Submit a Complaint
Tax Services
NSDL e-Governance Infrastructure

[Resolved]  NSDL E-Governance Infrastructure — It's been 2 weeks now and I still didn't received a refund!

Dear Sir/Madam,

I applying for correction in e-PAN on NSDL portal, I was filling out a application for PAN card correction with token number : [protected] and also paid the payment of Rs: 106.90. After the payment is complete, suddenly a window appear like this "Your request cannot be processed. Please try after some time using returing user option in Login page". After a 1hr later I'm about to fill out the application again with token number :[protected], also paid the payment of Rs:107 that the payment was successfully . The same window is shown again "Your request cannot be processed.Please try after some time using returing user option in Login page". I lost cash 2 times from my account, so I need all the money. I attached my paytm receipt with this
+2 photos
Was this information helpful?
No (0)
Yes (2)
Feb 7, 2022
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2022
NSDL e-Governance Infrastructure Customer Care's response We request you to refer our response sent from the email ID [protected]@nsdl.co.in for your reference.
 
2 Comments

Related NSDL e-Governance Infrastructure reviews

[Resolved]NSDL E-Governance Infrastructure - For track record of my pan card[Resolved]NSDL E-Governance Infrastructure - Payment made but cancelled and refund not initiated[Resolved]NSDL E-Governance Infrastructure - EKYC failed for PAN update[Resolved]NSDL E-Governance Infrastructure - Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN 1102****15[Resolved]NSDL E-Governance Infrastructure - I m not able to open account in eNPS
View all 5294 NSDL e-Governance Infrastructure Reviews

Comments

Dear Sir/Madam,

I applied for PAN card on NSDL portal, token number : [protected] and also paid the payment of Rs: 106.90. After the payment is complete, suddenly a window appear like this "Your request cannot be processed. Please try after some time using returing user option in Login page". so I need all the money. I attached my paytm receipt with this

It's been 2 weeks now and I still didn't received a refund! - Comment #3988342 - Image #0
Reply
Dear Sir/Madam,

I applied for PAN card on NSDL portal, token number : [protected] and also paid the payment of Rs: 106.90. After the payment is complete, suddenly a window appear like this "Your request cannot be processed. Please try after some time using returing user option in Login page". so I need all the money. I attached my paytm receipt with this

It's been 2 weeks now and I still didn't received a refund! - Comment #4077799 - Image #0
It's been 2 weeks now and I still didn't received a refund! - Comment #4077799 - Image #1
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5294
    Pending
    108
    Resolved
    3579
    View all 5294 NSDL e-Governance Infrastructure reviews & complaints
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information