NSDL e-Governance Infrastructure Complaints & Reviews

Respected sir,

This is regarding the new TAN application status bearing transaction number[protected], which happened on 2 feb 2022.
First time when I made payment through the UPI (which was available at the bill desk payment) amount got deducted but no processing was done. Please find the attached payment screenshot for your reference, and kindly help with the refund process.

Despite multiple remainders, I don't have reply from the organisation. Please do the needful

Regards
Rama

Sir/madam,

I have applied for new pan card on 19th February 2022 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

I need to change some details of my account but am not able to do so
Not even able to log in, it's showing the PRN, not in the database

PRAN no[protected]

I manali here I compliant about my pan card 3 or more months ago but not received any revert by your side . I m very disappointed so kindly pay attention and try to solve my issue asap.

I am here to complain about my online application form has incomplete while its mostly last step of my name correction in pan card. I have successfully paid 106 rupees through upi payment from mobile phone.In website the last page is not refreshing and my application remained without complete. Please help me in this matter immediately. Thank you.

Sir/madam,

I have applied for new pan card on 16th Feb 2022 through e-sign/e-kyc mode. I have got my Acknowledgement Number : N- [protected] On completion of the process I have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when I checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Arvind Janardhan Jadhav

I applied for pan on tin nsdl portal and almost 2 months have passed but still I haven't received it. Upon tracking the pan card deliver y status of velex logistics through which pan card was dispatched by income tax department, it displays that it was out for delivery on 25 january 2022 in Moradabad and instead my address was bareilly, also i did not receive any call from courier and my pan card was never delivered. My tracking no. Pan card is [protected] and acknowledge ment no. of pan is [protected]. Please help ASAP

My name is Gaurav Kumar Choudhary. I am an undergrad student and an adult. As an adult I decided to apply for the pan card on 10FEB which is one of the essential documents for each citizen. So, yesterday after I applied and filled in all my credentials. After that I paid the asked amount and it was all successful. But when I tried to authenticate my AADHAR I didn't receive any OTP on my registered mobile number of AADHAR. I tried several times and continued the process but I failed to receive any OTP on my number. After that I closed the website with a view that I would be able to do it some time later. But next time when I filled the required credentials to Login into the REGISTERED USER section I wasn't able to LOGIN properly and received a message saying-"Please Enter the Valid Details."

I had filled all my details correctly but didn't receive any mail on my EMAIL ID. Nor did I receive any verification code on my mobile phone number which I gave to get it registered for PAN. Please look into this matter as this is very essential aprt of my life.

Hi.
I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

PRAN not found in database[protected]

I have applied for PAN for modification online via https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html website.

I have successfully uploaded all documents and also done the payment and Aadhaar seeding validation.

After that, it took me to OTP authentication screen and here I'm unable to receive OTP to my registered mobile number. I have verified my Aadhaar login and both my mobile number and e-mail ID is seeded with Aadhaar and getting OTP to my mobile number.

Can you please look into your side on why I'm not able to receive OTP even my mobile number is seeded with Aadhaar? Tried to resend OTP but also no luck.

I have updated my mobile number and e-mail ID to Aadhaar and also receiving Aadhaar OTP's for other applications.

It's only not working for ITIN application. I also tried to resend option but never getting OTP to my mobile/e-mail ID. Request you to please help on this request. Kindly verify your logs and let me know where is the exact issue?

Don't say again that please verify your mobile/email id on your Aadhaar. It's confirmed and receiving Aadhaar OTP's for other govt websites.

Raised a complaint : Request# 3148964
Temporary Token # [protected]
email Id: satyabharathi.[protected]@gmail.com
DOB: 25/04/1961

I have created NPS account and I received PRAN number also. now I am trying activate my account and pay the subscription. I am getting error as PRAN number not in database. Please help me

I was trying to change my name through nsdl portal online

After making the payment I got this error:-

Your Previous payment request has been Failed. Your Money will be refunded back. Kindly make another fresh payment

I tried 3 times each time the money got deducted which was 106.9 rupees per transaction and I got the above error each time

Hi i have not yet received my IPIN email

My email is [protected]@gmail.com.

Kindly assist

My pan card track status shows undelivered.
Pan no. FKFPR3767H
Acknowledge no. [protected]
Airway bill no. EA[protected]IN (speedpost)
Name- Renshu
Mob- [protected]
Email- [protected]@gmail.com

I paid for my new PAN card application and right after the payment, the site shows Your Request cannot be processed but my money has been deducted from my bank.
My temporary token is [protected]
My email id is - [protected]@gmail.com

After successfully procured the PRAN no. under acknowledgement number 11953023 dt. 09/02/2022, i fail to set the new password, showing " PRAN not found in Database ". Please resolve the dispute.

I have applied for new pan today online through e sign e kyc and i got the aknowledgement protected slip but not received any confirmation from nsdl neither on mail nor on mobile no. And pan card status is showing no record found.

I'm trying to track my pan card application status but I'm not able to.

I'm not able to track my pan card update status. I did the payment it was success and the e sign and after that I got the pdf of my application. When I tried to track it it says record not found.
Please help