My pan card was dispatched via velex logistics on 14th december 2021, But i didn't received my pan card till now (25/12/2021) and the delivery status was showing the shipment was delivered on 22nd december 2021 but i didn't even recived it, and the contact numbers given in the message are switched off and another is not even working.
And also i checked the receivers details ot showing recived by [my name] and phone number as 123456 and also the website was not providing me any POD(proof of delivery) to check complete details.
How could the delivery person do that on the unique id PAN, that too on government courier, without even contacting me after "out for delivery", the "shipment was delivered " was updated on the website
I Need my PAN its urgent for me, and also i want to know about my physical pan card was secured or not, which was not delivered to me.
Dec 30, 2021
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2021
NSDL e-Governance Infrastructure Customer Care's response This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
Dec 30, 2021
Updated by Appanna Babu Recived my pan.
Thank you