[Resolved] Nsdl E-Governance Infrastructure — no record found for e-kyc pan application

[Resolved] Nsdl E-Governance Infrastructure — no record found for e-kyc pan application

S Swajay Chaudhary from Chennai, Tamil Nadu

Sir/madam, I have applied for new pan card on 22 august 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below. "thank you for using online facility for pan application. If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents." But when i checked my application status today, it was shown "sorry, no record found." Please check my application as it is really urgent. Thanking you Swajay chaudhar [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Sep 30, 2019 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Aug 27, 2019 NSDL e-Governance Infrastructure Customer Care's response If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.
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Comments

Chayanika Das

from Kolkata, West Bengal

I apply pan card online form fill up after payment option then I pay by Debit Card amount deduct my account then show me our mobile number not match in Adhar card and contact with Adhar website. so not show me acknowledgement number, process stop.and fund deduct my account. Attached transaction file for online payment system.

NSDL e-Governance Infrastructure Customer Care's response, Sep 3, 2019

Verified Support

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]