[Resolved]  Nsdl E-Governance Infrastructure — Non refund of failed transaction

Address:	Ajmer, Rajasthan, 305001
Website:	www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Dear sir/madam,

I had applied for modification of pan details on https://www.onlineservices.nsdl.com on june 6, 2017. For some reason, while paying through sbi debit card the required amount, the transaction failed and my account was debited with rs.116.20. I tried once again but this time too the transaction failed and i was charged rs.116.20. It has been more than a week since then but i still haven't received the refund for these two transactions. The relevant details are mentioned herewith :
Date of transaction : june 6, 2017
Temporary token number : [protected]
E-mail id : [protected]@gmail.com
Total amount deducted : 116.20 x 2 = 232.40
Transaction id (From sbi) : ju[protected] and ju[protected]
Kindly initiate the refund process as soon as possible.

Thank you