[Resolved]  Nsdl E-Governance Infrastructure — not getting otp

Address:Gaya, Bihar, 824231

Hello sir,
Kindly help me i am not getting otp for kamla devi
Temporary token number: [protected], kindly help me, my registered mobile number is - [protected], and email id is - [protected]@gmail.com. So kindly help me i have been paid money for the pan card,
Sir
I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
W
Token no. [protected]
Dob: 01/01/1951
Name kamla devi
E mail: [protected]@gmail.com
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Dec 4, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Nov 01, 2017
Abuzar Ali's response
our pan card working

Verified Support
Nov 03, 2017
NSDL e-Governance Infrastructure Customer Care's response
The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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Our pan card working

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