[Resolved] Nsdl E-Governance Infrastructure — not refunded for failed e-kyc transaction | |||
Sir, i have used NSDL website to create a new pan card Temporary Token is [protected] & [protected]. I use e-kyc option for Aadhar verification. I MY balance was deducted from the bank but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days." This problem arises due to their OTP verification failure. I need all my money or create a new pan card. they have to close their website if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change. Was this information helpful? | |||
Aug 17, 2019 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Jul 15, 2019 NSDL e-Governance Infrastructure Customer Care's response We have taken a note of your grievance. We will investigate the matter and revert shortly.
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+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
my pancard is returning without deliverd to me from nichlaul it is in Gorakhpur now Acknowledgement no. N-[protected]
CHANDAN KASHYAP
VILL HARDI POST JAMUI PANDIT
IT IS IN GORAKHPUR PLEASE SEND IT ON FOLLOWING ADRESS