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[Resolved]  Nsdl E-Governance Infrastructure — nsdl e-governance infrastructure pran not found in database - manoj

Address:New Delhi, Delhi, 110092

Sir,
I registered for nps today (06/11/17) and got the pran no thru email. But i have not received the ipin and tpin yet. While resetting the password using forgot password option, it shows error that "pran not found in database"
Moreover, while checking the status of initiate contribution, it shows error that "data invalid"

Kindly resolve

Pran[protected]

Manoj
[protected]
Manoj. [protected]@gmail.com
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Dec 19, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Oct 30, 2017
Bikhamchan Jain's response Please look into my problem. as it is very urgent.
Verified Support
Nov 09, 2017
NSDL e-Governance Infrastructure Customer Care's response Dear Manoj,

This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Comments

As i have submitted my all the proper detail for new pan card application . It was also accepted by the nsdl website. I have issued an application number to track my status. As it's been more than a month. So i kindly request you to let me know about my application status number [protected].
Reply
NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017
Verified Support
Dear Bikhamchan,

Your PAN application is rejected by Income Tax Department (ITD) as Aadhaar Number (UID number) mentioned in the PAN application is already exists for another PAN. Kindly reach us at [email protected]

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