[Resolved] Nsdl E-Governance Infrastructure — nsdl failure of the e-kyc refund | |||
I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message : Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days. Now its been over a month but neither the refund has come nor e-kyc has completed. Please refund my money. Details are given below: Token no. [protected] Dob: 05/03/2000 Name: asmita pathare E mail: asmitapathre[protected]@gmail.com Was this information helpful? | |||
Mar 3, 2019 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Jan 29, 2019 NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.
Verified Support Jan 31, 2019 NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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