Nsdl E-Governance Infrastructure — nsdl jiffy not credited refund

Address:

NSDL Payments Bank Limited, 4th Floor, ‘A’ Wing, Trade World, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400 013.

Dear sir
I have often mailed on customer support email and phone no one responded. I was made transaction on netmed 03/04/2020 1215*2=2430
I was use nsdl jiffy platinum rupay debit card pay through paypal.
Netmed automatically cancelled my order due to lockdown and paypal sent back my refund in original payment method nsdl jiffy platinum rupay debit card.
But my amount not credited in my account after 1 month 11 days.
Already lots of mail done but not responding.
If you will not respond then i will do complain on consumer court i am attaching the proof of my account how much total transaction made and how much refund received.
And which transaction not received refund everything i am attaching.
Account number[protected]
Email :- [protected]@gmail.com
Mobile number:- [protected]

Date of transaction:- 03/04/2020
Refund amount 1215*2= 2430
Refunded by paypal
But not credited in my account.