[Resolved] Nsdl E-Governance Infrastructure — nsdl online pan application esign-kyc, application status shows no record found

[Resolved] Nsdl E-Governance Infrastructure — nsdl online pan application esign-kyc, application status shows no record found

K Keshav Vyavahare from Mumbai, Maharashtra

Sir/madam, I have applied for change request of pan card on 21st oct 2019, through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below. "thank you for using online facility for pan application. If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents." But when i checked my application status today, it was shown "sorry, no record found." Please check my application Thanking you Keshav vyavahare Was this information helpful? No (0) Yes (0)
Dec 7, 2019 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Oct 30, 2019 NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in Verified Support Nov 04, 2019 NSDL e-Governance Infrastructure Customer Care's response We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you. Verified Support Nov 06, 2019 NSDL e-Governance Infrastructure Customer Care's response We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you. Verified Support Nov 06, 2019 NSDL e-Governance Infrastructure Customer Care's response As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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Comments

Praveen Mathapati

Daily morning will call to NSDL office but no use no updates no track of PAN card, but simply because of escape they will within 1-2 days PAN card will be in your hand .. but result is zero..
what should do ? To whom we should ask ? Because of these false commitment and delay I lot my job..

Who will give updates ??
Ack no; [protected]

NSDL e-Governance Infrastructure Customer Care's response, Oct 30, 2019

Verified Support

This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.

NSDL e-Governance Infrastructure Customer Care's response, Nov 4, 2019

Verified Support

We are following up with the concern team for earliest resolution. Inconvenience caused is highly regretted.

NSDL e-Governance Infrastructure Customer Care's response, Nov 6, 2019

Verified Support

Your PAN card has been dispatched on 28-Oct-2019 by Trackon Couriers Pvt. Ltd courier vide airway bill no. 620042901281, at the address for communication* indicated by you in the application.