[Resolved] Nsdl E-Governance Infrastructure — nsdl online transaction missed/failed | |
I have made payment of Rs.106.9 to NSDL eGov to make some changes in my PAN under order 101005172926823012020040211579720221000 on 23 January 2020 but during the payment, I have received a "payment failed message", but the amount was deducted and I have not received any refund yet. I have registered my complaint in Paytm help centre and they have responded that payment was successful (Note: Kindly check attachment). I also have registered the complaint on NSDL portal but not received any response. Now if I am trying to check my application status on NSDL Portal using with Temporary Token Number it is still asking for fresh payment again. kindly check and fix it. It has been more than 2months but I have not received Rs.106.9 back into my account if the transaction has been failed. PAN Application token. No. : [protected] Dated and Time :[protected]:25:21 Was this information helpful? | |
May 5, 2020 Complaint marked as Resolved Refund has been issued by NSDL eGov PAN and CC thanks for help. NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Apr 13, 2020 NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with the concern team for earliest resolution.
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+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
This is my pan number : - JNGPK2775G
Thank you