[Resolved]  Nsdl E-Governance Infrastructure — nsdl pan card failed but money not refunded

Address:496001

Sir i was applying for a pan card but through ekyc mode it is failed. Maine aap logon ko kai baar email bhi kiya magar aap log 7 din ka baar baar naam le rahe ho. Maine toh payment 14 may ko ki thi jo ki mere debit card deduct kar li gayi aaj toh 5 june ho gaya magar aap logon ne paise vapas nhi kiye kripya mujhe mere paise vapas kar dijiye.
Meri information
Name. Varsha jain
Registered dob.7.7.1985
Registered tempirary token.[protected]
Amount deducted. Rs.115.90
Registered email. [protected]@gmail.com
Kripya mujhe mere paise vapas kar dijiye.
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Jul 13, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
NSDL e-Governance Infrastructure Customer Care's response
The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Complaint comments 

Comments

My Acknowledgement Number is 11562796 and the Acknowledgement Date is 01/06/2018. When I try to Complete Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime." I am getting this message for the last 1 hour.

Thanks,
Suvadip De

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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