Nsdl E-Governance Infrastructure — OTP problem when apply for pan card through ekyc

I didnt get the otp when at ekyc process when applying for pan card after many try it shows the message
Your e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

My mobile number is linked with the aadhar

kindly please help to do again through ekyc process
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