Nsdl E-Governance Infrastructure — pan application failed, money not refunded yet

Address:

627416

A few days ago, when I tried to connect PAN number with my Aadhar, then only It came to my knowledge which was error on my PAN card. I made some corrections through the NSDL website to restore it. For this, I was charged 106 rupees, but my request is not accepted due to technical difficulties. I tried second times and have been charged rupees 106.90 again, sum of 213.80 rupees got deducted from my Paytm account. Furthermore, some info message after failure transaction, that is the amount of will back to my within 7 working days. After seven working days, on 29.05.2019 once paid, only Rs 106 is credited back into my bank account.The second time money was not received yet. There is no action to complain about via email and phone. Kindly take the necessary action on this. Therefore, I humbly ask you to send this amount as quickly as to my bank number.

Token Number: [protected]

Request ID’s: 527980, 500568 and 532246

Name : M.Senthil Nayagam
Fathers Name : Murugesan
PAN No : BNZPS4821E
Application Date : 26.05.2019
Amount deducted : 106.90 AND 106.90 TOTAL: 213.80/-
Single amount refunded date : 29.05.2019
Payment Mode : PAYTM
Description of error : YOUR PREVIOUS PAYMENT REQUEST HAS BEEN FAILED, YOUR MONEY WILL BE REFUNDED BACK. KINDLY MAKE ANOTHER FRESH PAYMENT and Your e-KYC /e-sign based request has failed hence you cannot proceed the application with e-KYC/ e-Sign Mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund seven working days.

Order ID 1: Paid For Order NSDL eGov PAN Order #1010040117195260520192120101558885810560 Transaction ID [protected][protected]:20:41 PM

Order ID 2: Paid For Order NSDL eGov PAN Order #1010040117195260520192114411558885481342 Transaction ID [protected][protected]:15:16 PM

Kindly see the attachment for your reference.