[Resolved] Nsdl E-Governance Infrastructure — Pan application fees not refunded since last 16 days (with correct token number) | |
I use NSDL website to create a new pan card of my neighbor. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.106.90 using my debit card. MY balance was deducted from the bank on 28/07/2021 but Aadhar verification was not completed due to Mismatch of information entried in PAN application form with UIDAI dabase . Now it shows me a message when i am checking the status " We are unable to proceed with your online PAN application due to following reason: Mismatch in any one or more of the following fields as per PAN application with the details available in UIDAI database. Name/ Gender/ Date of Birth/ Name as per Aadhaar. Kindly visit designated TIN-FC /PAN Centre and submit your PAN application using Biometric (fingerprint) facility. Your Online PAN application fee will be refunded within seven working days. The List of designated TIN-FC /PAN Centre is available at url https://www.tin-nsdl.com/tin-pan-center.html." till then 16days over I still not received my application fees. I want immidately refund of my application fees. Was this information helpful? | |
Sep 28, 2021 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Aug 20, 2021 NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Please let us know your email id.
Verified Support Aug 24, 2021 NSDL e-Governance Infrastructure Customer Care's response We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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