[Resolved]  Nsdl E-Governance Infrastructure — pan application rejection/ call center always busy

Hi,
Acknowledgement no: n-[protected]
I applied for my pan card from dubai. I provided all the documents but now it says "the address proof must be with the applicant's name". I do not have any such document under my own name. It is all under my husband's name. I have provided mine as well as my husband's self attested passport copies. Both passports show spouse name; my husband's name on mine and my name on my husband's.
My husband called the call center no. Several time. It got connected once but then got disconnected while he was put on hold and then never got connected again.
Please help me as i am in urgent need of my pan card.
Thanking you in anticipation.
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Apr 3, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2018
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application marked for Discrepancy - Proof of Address not valid. For further information kindly reach us [protected]@nsdl.co.in
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