[Resolved]  Nsdl E-Governance Infrastructure — Pan application status not updated for more than 2 weeks

Address:Pune, Maharashtra, 560043
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Dear Sir,

On dated 28 April 2017 I applied for New PAN card request and made net-banking payment of Rs. 111 (including Service tax). I have also speed posted the required documents with signed Application form to NSDL e-Governance Pune (5th Floor, Mantri Sterling, Plot No. 341, Survey No. 997 /8, Model Colony, Near Deep Bungalow Chowk, Pune - 411 016), speed post status is updated as delivered to correct address on 5th May 2017.

It's now more than 12 days, still online status of the pan card is says 'We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]'

Both the contact numbers[protected] &[protected] is always busy.
Kindly take this urgently and help me on this as early as possible

My acknowledgement number is N-[protected]

Regards
Shankar Ganesh
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Sep 7, 2017
Complaint marked as Resolved 
No Action taken by anyone.. waste of my valuable time..
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
May 22, 2017
Updated by B Shankar Ganesh
Hi There,

I'm get to get an update from NSDL/the concerned and Status is still the same in NSDL Pan status page.

Regards,
Shankar Ganesh
May 25, 2017
Updated by B Shankar Ganesh
Hi There,

I'm yet to get an update from NSDL/the concerned and Status is still the same in NSDL Pan status page.

Regards,
Shankar Ganesh
Verified Support
May 26, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
May 31, 2017
Updated by B Shankar Ganesh
Still the status is unchanged in NSDL status page for the Acknowledgement number and still no progress.
Please advise if anything pending/required from my end.
Jun 05, 2017
Updated by B Shankar Ganesh
Still the status is unchanged in NSDL status page for the Acknowledgement number and still no progress.
Please advise if anything pending/required from my end.
Jun 21, 2017
Updated by B Shankar Ganesh
Thank you so much NSDL E-Governance Infrastructure!!
I can not wait anymore, let me go ahead and apply for New Pan as usual with some middle man on commission basis.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information