[Resolved]  Nsdl E-Governance Infrastructure — pan card amount deducted, but 16 digit vid not getting generated

Hi,

I just applied for PAN card through your website for my mother and below is the token ID:
[protected]

Name: Vani Desai

Below site -
https://resident.uidai.gov.in/web/resident/vidgeneration

can't be reached.

16 digit VID is not getting generated and seems this is important before I apply for e-KYC.

Please either resolve this or refund the money.
Let me know if you need any other info.

with regards,
Vijay
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Dec 14, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Vijay,

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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