[Resolved]  Nsdl E-Governance Infrastructure — Pan card application and call center line always busy

Address:	Thane, Maharashtra, 401210
Website:	tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

I had applied pan card online and use ekyc/ digital sign to get the pan card. I received the pan card within few days, however i needed to make a correction in the same and submitted an application for change in pan card.

Acknowledgment number : [protected]
Permanent account number (Pan) : aeppw0460d

Now, past 1 week following message is coming on online status check.

We have not yet received the supporting documents with respect to your application for 'new pan card or/and changes or correction in pan data'. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected].

I have emailed a copy of self attested adhar card, ration card and passport copy to their email id provided.

Call center is always busy and it is impossible to get anyone on phone.
I have sent several emails and there is no reply to any emails.

Request you to advice how to proceed.