[Resolved] Nsdl E-Governance Infrastructure — pan card application for application number [protected]

[Resolved] Nsdl E-Governance Infrastructure — pan card application for application number [protected]

O OMKAR UDAWANT from Shahapur, Maharashtra

Sir/madam, I have applied for new pan card on 10th march 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below. "thank you for using online facility for pan application. If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents." But when i checked my application status today, it was shown "sorry, no record found." Please check my application Thanking you Omkar udawant Was this information helpful? No (0) Yes (0)
Mar 13, 2018 Complaint marked as Resolved They have processed my application and pan card will be delivered to my address. NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Mar 06, 2018 tgupta07's response Hi, I created a eNPS account and I received the PRAN number as well on my registered eMail. When I tried to reset iPIN online, it says — pran not found in database. So because of this I'm unable to reset my password. Also I'm unable to make subsequent payment because of IPIN issue. Could you help me in this regard please? Regards, Tarun Verified Support Mar 14, 2018 NSDL e-Governance Infrastructure Customer Care's response Dear Omkar, Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly. Verified Support Mar 23, 2018 NSDL e-Governance Infrastructure Customer Care's response Dear Tarun, This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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Comments

skb201211

from Delhi, Delhi

Sir,
I applied for new PAN card as I lost my PAN card. But it got returned undelivered due to insufficient address. Kindly send it to below-mentioned address. Kindly help me.Thank you.

Name-Sandeep Kumar
Acknowledgment Number-[protected]
Address-1A/2D, Jairampur Patpar, Rajrooppur, Allahabad, Uttar Pradesh-
211011.

NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018

Verified Support

Kindly provide us with your Acknowledgement number to check & resolve your grievance.

NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018

Verified Support

Dear Sandeep Kumar,

Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'.

The same has been re-dispatched on 14-Mar-2018 by Speed Post vide airway bill no. EA832671962IN.

tgupta07

from Delhi, Delhi

Hi,

I created a eNPS account and I received the PRAN number as well on my eMail.

When I tried to reset iPIN, it says — pran not found in database.

Could you help me in this regard please?

Regards,
Tarun

NSDL e-Governance Infrastructure Customer Care's response, Mar 23, 2018

Verified Support

Dear Tarun,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.