[Resolved]  Nsdl E-Governance Infrastructure — pan card fee not refunded otp not received

Address:Deoghar, Jharkhand

Sir i used nsdl site to make my pan card online. I use e-kyc option for aadhar verification. I have paid an amount of rs.115.00 using my debit card. My balance was deducted from the bank on 05/01/2018 but dont received aadhar otp.
Sir please refund my amount in my bank account as soon as possible.
My token no. Is [protected]
My email id is [protected]@gmail.com
Date of birth:02/10/1996
Sir please refund the amount
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Feb 10, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2018
NSDL e-Governance Infrastructure Customer Care's response
We are following up with concern team for earliest resolution
Complaint comments 

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Sir
my pan card returned undelivered because at that time period iam out of station ;so please kindly arrange to resend same and if it is possible to mention my phone no on enevolope, it help me, my pan number given below

Pan no. BEGPN2162B

THANKING YOU
Raghuvarma

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