[Resolved] Nsdl E-Governance Infrastructure — pan card. i filled the online pan card application but it generated an unsuccessful output | |
I have applied for online pan card. I did the payment and on the last step my authentication is failed and i got this message Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days. It has already been 13 days but my money is not refunded. Rs 106 are also debited from my account. Token no.:[protected] Email:jobin. T. [protected]@gmail.com Was this information helpful? | |
Jan 22, 2019 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Dec 20, 2018 NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
Verified Support Dec 20, 2018 NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted .
| |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
70%
Complaints
5291
Pending
107
Resolved
3575
+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
I had applied for new pan card in Dec-2017, which dispatched at my address, but I couldn't receive as I was not there, because I'm pursuing my study in Muzaffarpur
Therefore I request you to resend my pan card at below address.
Phn no-[protected]
C/o -Deepak Kumar, church road chandwara, Muzaffarpur
Pin-842001, Bihar
Thankyou