[Resolved]  Nsdl E-Governance Infrastructure — pan card money not refunded

Address:Bapat Marg, Lower Parel, Mumbai, Maharashtra, Mumbai City, Maharashtra, 400013
Website:www.nsdl.co.in

This is with reference with pan application - token. No. [protected] dated :[protected]:22:55.532. My-kyc/e-sign based request has failed and it has been 15 days (Since 20/9/19) after the pan card amount, 106 rs. Was paid via paytm, but the amount hasnt been refunded yet.

I kindly request for the issue to be resolved as soon as possible.

Thanking you!
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Nov 17, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2019
NSDL e-Governance Infrastructure Customer Care's response
Dear Aayushi,

This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
Verified Support
Oct 17, 2019
NSDL e-Governance Infrastructure Customer Care's response
As per your telephonic discussion with our representative, We hope your concern is resolved now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
Complaint comments 

Comments

I have submitted my application on 30 September 2019 i have submitted paper less form i had authenticated addhar also all process is successful but when i check for status its showing no record found. Kindly look into Sir/Madam let me know when its is resolve
NSDL e-Governance Infrastructure Customer Care's response, Oct 17, 2019
Verified Support
Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [email protected]
NSDL e-Governance Infrastructure Customer Care's response, Oct 23, 2019
Verified Support
We are still waiting for your reply. Please write us at [email protected]. Our team will be happy to help you.
NSDL e-Governance Infrastructure Customer Care's response, Oct 29, 2019
Verified Support
We are still waiting for your reply. Please write us at [email protected]. Our team will be happy to help you.
NSDL e-Governance Infrastructure Customer Care's response, Oct 30, 2019
Verified Support
As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at 020-2721 8080 or write to [email protected]
WHILE GENERATE PASSWORD ON www.cra-nsdl.com it shows PRAN NOT FOUND IN DATABASE PLEAS UPDATE MY PRAN NUMBER[protected] IN YOUR DATABASE
I HAVE ALSO MAIL TO MR. VINAYAK & MR. MANISHA ON EMAIL ID [protected]@nsdl.co.in, manisha.[protected]@nsdl.co.in
BUT NO RESPONSE PLEAS RESOLVE THIS ISSUE AS SOON AS POSIABLE

yogesh kanade's reply, Oct 14, 2019
when will my complaint will be resolve
NSDL e-Governance Infrastructure Customer Care's response, Oct 15, 2019
Verified Support
Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on 022-24993499
NSDL e-Governance Infrastructure Customer Care's response, Oct 17, 2019
Verified Support
This has reference to the query/grievance raised at Consumercomplaints. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (500375277365). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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