Nsdl E-Governance Infrastructure — Pan card not received

Address:110043
Website:www.nsdl.com

My pan card is not receive in my home address my bill no. Is ea[protected]in
Your pan card has been dispatched on 30-may-2017 by registered/speed post* vide airway bill no. Ea[protected]in, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 09-jun-2017.

* emxxxxxxxxx represents airway bill number for speed post & rmxxxxxxxxx represents airway bill number for registered post.
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GOT AN SMS IN MY CELL PHONE THAT I COULD DOWNLOAD A LETTER FROM https://tin.tin.nsdl.com/pantan/StatusTrack.html, But I cannot download any letter from this site. The ack no . is[protected].

I tried to call this phone no., 020-27****80., which was sent to me in SMS but when ever I call it says Subsriber is busy.
Sir,
i have apply a new pan card but my form is not complete and my payment rs 116.20 was deduct my account. so sir i requested to you that please my payment refund in my account as soon.
thankyou
name - babu lal
a/c no- [protected]

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    +91 22 2499 4200 [Vidya Lakshmi]
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