[Resolved]  Nsdl E-Governance Infrastructure — Pan card till date not issued

Address:Jodhpur, Rajasthan, 342001

Dear Sir,

I have sent my my PAN card to NSDL to change my surname Virendra Kumar Jain to Virendra Bachhawat. I have sent on 14th of December 2016 to NSDL but still it is not updated as I have checked onsite of NSDL which is under process in Income Tax Department whether I have submitted my all document along with ID proof and rejected official letter it has already been more than 45 days and I have not received my new PAN card update with my name updation time period is 20 to 25 days I have so many times call to customer care and NSDL department but there is no proper response from their sitNsDL
My acknowledgement number is [protected] which is received on 18th of December 2016 and my PAN number is AGJPJ7283K at NsDL.
Till date there is no response from any where.
so help me to resolve this issue as soon as possible.

Regards
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Apr 21, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Mar 02, 2017
Sajad Malik's response
Sir I forget my pin code of my pran account no[protected] so that I can check my account detail plz send the said in my email id [protected]@gmail.com and also plz send me as per monthly deduction of NPS as sms on my new phone no [protected]
Verified Support
Mar 17, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Sajad Malik,

This has reference to the query/grievance raised by you.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID .

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
Verified Support
Mar 21, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Virendra,

Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
Complaint comments 

Comments

Sir I forgt my pin code of my pran a/c no[protected] so that I can check my account detail please send the said in my email id no [protected]@gmail.com and also please send me monthly deduction of NPS SMS on [protected].
NSDL e-Governance Infrastructure Customer Care's response, Mar 17, 2017
Verified Support
Dear Sajad Malik,

This has reference to the query/grievance raised by you.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID .

For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
SIR /MADAM,
PAN CARD WAS APPLIED ONLINE WITH TOKEN NO. [protected] (E-KYC) AND ACKNOWLEDGEMENT NO. N-[protected], NAME - DIKSHA SHARMA, ON 15 Feb 2017, BUT TILL DATE PAN CARD HAS NOT BEEN RECEIVED. ON CHECKING THE STATUS ITS SHOWING. "

We have received the documents with reference to your PAN application. Your application is under process with NSDL

KINDLY TELL THE STATUS OF THE CARD IMMEDIATELY.
REGARDS,

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