Nsdl E-Governance Infrastructure — PAN details change fees not refunded after failed transaction

I filled the request form for making changes to my PAN card and made a payment of 106.90 as fees. However, the verification failed and the request was canceled and I haven't yet received my refund for the same.
Transaction details -
Transaction reference ID
UPI[protected]

NSDL BILLDESK
[protected]
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
Kindly DM your PAN / application acknowledgement / Token number or other transaction details or write us [protected]@nsdl.co.in to check and resolve your concern.

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