[Resolved] Nsdl E-Governance Infrastructure — pan fee not refunded | |
My temporary token no.[protected] Email - [protected]@gmail.com Dob - 02/03/1999 ddmmyyyy My name is chandan kumar sahu '04/11/2017' when i was applying fo my pan card, i choose e-sign upload scanned document and i have uploaded the document. After the succesfull of payment when i was going for e-sign aadhaar otp and pressed the continue buttom appearing on the screen that "your document has been archieved. Kindly contact nsdl" i had contact to nsdl, customer care said if you have not signed then your money will be refunded within 7 woking days and today is going to hit 14 days money is not refunded Also i have applied pan application from another token number. I want my money back from this token number My transaction reference number:juco[protected] The payment receipt and my failed applying screenshot giving below you can see Was this information helpful? | |
Dec 21, 2017 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Nov 20, 2017 NSDL e-Governance Infrastructure Customer Care's response Dear Chandankumar, Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution | |
 2 Comments | |
Comments
My name is shivam kumar
Token number ([protected])
DOF (05/09/2001)
when i was applying fo my pan card, i choose e-sign upload scanned document and i have uploaded the document. After the succesfull of payment when i was going for e-sign aadhaar otp and pressed the continue buttom appearing on the screen that "your document has been archieved. Kindly contact nsdl" i had contact to nsdl, customer care said if you have not signed then your money will be refunded within 7 woking days and today is going to hit 23 days money is not refunded
Please help me
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Token number ([protected])
DOF (05/09/2001)
when i was applying fo my pan card, i choose e-sign upload scanned document and i have uploaded the document. After the succesfull of payment when i was going for e-sign aadhaar otp and pressed the continue buttom appearing on the screen that "your document has been archieved. Kindly contact nsdl" i had contact to nsdl, customer care said if you have not signed then your money will be refunded within 7 woking days and today is going to hit 23 days money is not refunded
Please help me
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+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
Email - [protected]@gmail.com
Dob - 22/11/1992 ddmmyyyy
My name is vinodha when i was applying fo my pan card, i choose e-sign upload scanned document and i have uploaded the document. After the successful of payment when i was going for acknowledgement receipt it appearing on the screen that "your document has been archieved. Kindly contact nsdl"