[Resolved]  Nsdl E-Governance Infrastructure — Please Refund my money paid

Address:4th Floor, Mantri Sterling,Plot No. 341, Survey No. 997 /8, Model Colony, Near Deep Bungalow Chowk, Pune - 411 016.

I have applied for the pan card and paid the fees through my debit card, but the e-kyc failed due to which it displayed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Please refund my money. Details are given below:
Token no. [protected]
Dob: 18/04/2001
Name: Irshad Ahmad Sheikh
E mail: [protected]@gmail.com
Phone no [protected]
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Aug 5, 2021
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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When will be money refunded
Kindly DM your PAN / application acknowledgement / Token number or other transaction details of your concern. We shall revert with status thereon.
NSDL e-Governance Infrastructure Customer Care's response, May 7, 2021
Verified Support
We are still waiting for your response. Please write us at [email protected]. Our team will be happy to help you.

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
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