[Resolved]  Nsdl E-Governance Infrastructure — pran no shows invalid

Address:700084

Dear sir,

I subscribe a atal pension yojana (Apy) account (Pran[protected] which has been activated on 16/05/2016.

My monthly subscription of rs. 436.00

After some days (27.04.2017) the concerned department ask for submission “self-certification - fatca/crs declaration form”
And i have already send the above documents.

But after some days when i check my pran no.in database of apy, but there is a message "invalid pran no."

Please do the needful

Thanking you,
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Dec 7, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Shantonu,

This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Complaint comments 

Comments

Hello Team,

I have created the NPS account today and when I am trying to generate ipin through PRAN number, it is showing PRAN is not found in the database, and on getting annual statement it is sowing invalid PRAN number.

Please check and let me know if anything pending from my end.

Hi

When I try to login pran it shows PRAN no is not found in database.

kindly help

Mail id. : [protected]@gmail.com

Hi

When I try to login pran it shows PRAN is not found in database.

Monthly amount is deducted but I am not able to check the details.

Not able to login forgot my password

kindly help

Hi,

I have opened an Atal pension Yojana account in HDFC bank on 15/09/2021. There has been no amount deducted from by main Hdfc bank and also when I checked online for status of Pran it’s showing no data found . Please help in resolving this issue

Hello Team,

I have created the NPS account today and when I am trying to generate ipin through PRAN number, it is showing PRAN is not found in the database, and on getting annual statement it is sowing invalid PRAN number.

Please check and let me know if anything pending from my end.

Dear Team,

I have opened the NPS account and when I am trying to log in, it is showing an invalid user and I have my PRAN number with me. Need your support. My PRAN number is[protected]
Hi, I have created a APY account today on[protected], and i got a pran number for it
but when i try to login to my account to check the statement it shows details mis match.
pls help..!

Hello Team,

I have created the NPS account today and when I am trying to generate ipin through PRAN number, it is showing PRAN is not found in the database, and it is sowing invalid PRAN number.

Please check and let me know if anything pending from my end

PRAN not found in Database -

After creating new eNPS account on the official site, we need to reset password using PRAN number which will be received in an email also after completing registration. If anyone try to reset the password within 24 hours of registration, user will get an error saying PRAN not found in Database, so try after 24 hours to reset the password successfully. If it's still not resolved contact to NDSL with this number[protected], they will help for sure. Please comment for any other query
I completed enps registration on 02 /01/2023, acknowledgement no[protected] and received pran card on 04/01/2023 pran no[protected], but after that when l am going to login or otp Othentication it is showing invalid pran no or incorrect acknowledgement no. How I shall solve the problem?

I completed enps registration on 02 /01/2023, acknowledgement no[protected] and received pran card on 04/01/2023 pran no[protected], but after that when l am going to login or otp Othentication it is showing invalid pran no or incorrect acknowledgement no. How I shall solve the problem?

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