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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Dec 13, 2025
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P
PARASBHAI PARMAR
from Ahmedabad, Gujarat
Dec 14, 2016
Resolved
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Resolved

Address: Bhavnagar, Gujarat, 364140

Modify my name as per my pan card printed name : Vaghela linaben Rameshbhai
Correct name : Vaghela linaben rameshkumar. please take appropriate action and give me new name printed pran card . what process I will do for this and when the new pran card be get me. Give me toll free number and process for this. Please take my request carefully and solve it as early as possible. Pran no:[protected]
Jan 16, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2016
NSDL e-Governance Infrastructure Customer Care's response
Dear Parasbhai,

This has reference to the query/grievance raised by you.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.

Thanks & Regards,
Subscriber Care Group
CRA
Plz tell me that I am a government teacher in Raj and filled enps by using debit card by contribution1000 in tier 1what to be done me to allot permanent pran card my acnolment. No.11142739 dated 12/12/2016 and I download full fill enps form and print it [protected]
Please stop my Account PRAN[protected] re fund amount
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    A
    Arangi Naidu Babu
    from Rajahmundry, Andhra Pradesh
    Dec 9, 2016
    Resolved
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    Resolved

    Address: Srikakulam, Andhra Pradesh, 532001

    CRA-NSDL Mumbai

    SUB:-To Unlock my CRA account

    respected

    sir,

    I am ARANGI APPALA NAIDU My PRAN No.[protected] On dated 09/12/2016 I Forgot my password then I entered five times wrong password so my account has been locked. now i found my password so please unlock my account or reply me how can i unlock my account

    thank you...

    Your
    Faithfully,
    ARANGI APPALA NAIDU

    E-mail: arangi.[protected]@gmail.com

    District Court
    Srikakulam
    Pin: 532001
    Andhra Pradesh
    Cell Number [protected]
    Jan 14, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Dec 09, 2016
    Updated by Arangi Naidu Babu
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    ConsumerComplaints.in › NSDL e-Governance Infrastructure › NSDL e-Governance Infrastructure — SUB:-To Unlock my CRA account
    NSDL e-Governance Infrastructure — SUB:-To Unlock my CRA account

    1 Review
    Ar Arangi Naidu Babu on Dec 9, 2016
    Mark as Resolved

    CRA-NSDL Mumbai

    SUB:-To Unlock my CRA account

    respected

    sir,

    I am ARANGI APPALA NAIDU My PRAN No.[protected] On dated 09/12/2016 I Forgot my password then I entered five times wrong password so my account has been locked. now i found my password so please unlock my account or reply me how can i unlock my account

    thank you...

    Your
    Faithfully,
    ARANGI APPALA NAIDU

    E-mail: arangi.[protected]@gmail.com

    District Court
    Srikakulam
    Pin: 532001
    Andhra Pradesh
    Cell Number [protected]

    Verified Support
    Dec 14, 2016
    NSDL e-Governance Infrastructure Customer Care's response
    Dear Arangi,

    This has reference to the query/grievance raised by you.

    We would like to inform you that your query/grievance has been resolved and the status of the same has been sent.

    For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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      M
      Mithun Jagadeesh
      from Mysore, Karnataka
      Dec 4, 2016
      Resolved
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      Address: Pune, Maharashtra, 411016
      Website: tin.tin.nsdl.com/pantan/StatusTrack.html

      Hi,
      I've applied for my company pan on 22/11/2016 bearing ack no [protected] and i have sent all the supporting documents (I. E pan acknowledgement and certificate of incorporation) through professional courier on 24/11/2016 from bangalore and has reached pune on 26/11/2016. The status on the portal still shows that they have not received the documents. Where as i sent tan supporting documents on the same date and it is under process. Please do the needful immediately.
      May 10, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Dec 07, 2016
      NSDL e-Governance Infrastructure Customer Care's response
      Dear Mithun,

      We have received the documents with reference to your PAN application. Your application is under process with NSDL.
      Dec 19, 2016
      Harish K T's response
      This is my customer code:A0971431
      Sir,

      while applying pan card through online payment has been cancelled but money also deducted from my account 5 times so please refund money to my account

      regards,
      SIVAKRISHNA.J
      NSDL e-Governance Infrastructure Customer Care's response, Dec 9, 2016
      Verified Support
      Dear Sivakrishna,

      This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [email protected], for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

      a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
      b. Reach us at our - TIN Call centre on 020- 2721 8080.
      c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
      NSDL e-Governance Infrastructure Ltd,
      5th Floor, Mantri Sterling,
      Plot No. 341, Survey No. 997 /8,
      Model Colony, Near Deep Bungalow Chowk,
      Pune - 411 016
      Please sir provide me with new I pin as my previous I pin is blocked and my plan no. is[protected].My name is Jameel Ahmad Yattoo. My email id is [protected]@gmail.com and my mobile no. Is [protected].
      I don't have a any office address document that's only plz refund my money immediately I'll request u

      Pan status - Comment #2621621 - Image #0
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        M
        Mamta sriram
        from Mysore, Karnataka
        Dec 1, 2016
        Resolved
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        Resolved

        Unable to get any confirmation by nsdl for new pan card online.

        Address: Bangalore, Karnataka, 560032
        Website: Nsdl(e-govn)

        I have applied for new pancard online on 25 nov. 2016. Submitted all the details and documents required. Made the payment by debit card for required fee for new pancard online. But my payment method decline by nsdl (E-govn) and ask me to do payment by any other method. I have got the message from my bank that your a/c is deducted four times by rs.116.20. Total amount 464.80 is deducted from my a/c. Please help me to refund the deducted amount....
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        S
        sanjay.chhetri01
        from Kolkata, West Bengal
        Nov 30, 2016
        Resolved
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        Address: Ranchi, Jharkhand, 834002

        [protected] is my pran card no. My account was locked, while trying to login. Why? Why it is not resetted after 24 hours like bank debit & credit cards. Who will issue a new password for my i pin. Who is the nodal officer and give the phone no.

        Complaint comments 57 comments updated: jun 10, 2016
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        Sh shokat azim
        On jun 17, 2015
        Best review+1

        To
        Cra-nsdl
        Mumbai

        Respected sir,

        I am sanjay chhetri, my pran no is[protected] working gov. Job my pran account is locked due to multiple wrong entries
        Kindly issue new password my email address is sanjay. [protected]@gmail.com and my working mobile no is +91 [protected]
        Your faithfully
        Sanjay chhetri
        Jan 2, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Dec 02, 2016
        NSDL e-Governance Infrastructure Customer Care's response
        Dear Sanjay,

        This has reference to the query/grievance raised by you.

        We would like to inform you that your query/grievance has been resolved and the status of the same has been sent.

        For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
        Sir My ACk n. [protected] and my generate pan no. is ELIPK4372L.
        My pran no[protected] but pran kit tpin password not issue

        Forgot password - Comment #2615264 - Image #0
        Pruthibirajnahak SBI account no [protected] apy account no pran_[protected] active on 26/11/2015 please deactive my account thankyou
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          S
          sarita garg
          Nov 29, 2016
          Resolved
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          Resolved

          Website: [email protected]

          Sir my name is Sarita kumari.I am teacher in govt. School. My acknowledge slip no is [protected]. I have received the message of my pran kit is dispatched on 17/11/2016 by blue dart courier service way bill no is [protected].but i do not get my pran till now . Please give me a information regard this..
          Mobile no - [protected]
          Email id - saritagarg.[protected]@gmail.com
          Jan 3, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Dec 02, 2016
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Sarita,

          This has reference to the query/grievance raised by you.

          We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

          For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.

          Thanks & Regards,
          Subscriber Care Group
          CRA
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            A
            Arunesh Tiwari
            from Kolkata, West Bengal
            Nov 26, 2016
            Resolved
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            Resolved

            Address: Rewa, Madhya Pradesh
            Website: nsdl

            Please help acknowledge number [protected]
            Jan 1, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Nov 26, 2016
            Updated by Arunesh Tiwari
            Please help my pancard not delivered address please help
            Verified Support
            Nov 30, 2016
            NSDL e-Governance Infrastructure Customer Care's response
            Dear Arunesh,

            This has reference to the query/complaint raised by you.

            The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

            For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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              M
              Matilda1
              from Bengaluru, Karnataka
              Nov 21, 2016
              Resolved
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              Address: Pune, Maharashtra

              PAN Card Forms itself have discrepancy. Why is there a question called, "Name you would like to be printed on the PAN" on the Application? when you are so particular about name matching. Adding a lot of confusion in all this and giving so much of inconvenience to the customers. My PAN got rejected just for this reason, although my first name and surname are matching with the documents. Giving lame reasons like my family name is not there. If that is the case mention explicitly on your form that you want the name to be written that way only. Restructure your form.
              Dec 23, 2016
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Nov 22, 2016
              NSDL e-Governance Infrastructure Customer Care's response
              To help resolve your PAN related issue/concern, email us the details on [protected]@nsdl.co.in or call on[protected]
              I was applying for pan card and my temp token number is [protected]. Suddenly transaction was failed and payment has been deduct from my account of worth Rs110. I got the message on screen that your payment will be refund soon but till I dont have receive my payment in my account.

              Kindly refund my payment.

              PAN Card discrepancy - Comment #2605058 - Image #0
              Respected sir
              iam a goverment school employee.my pran account was locked due to 5 attempts of wrong password please unlock my account and pleas esend me a new password
              my pran account number:
              [protected]
              my mail id [protected]@gmail.com
              thanking you sir
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                P
                pawan976
                Nov 19, 2016
                Resolved
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                Resolved

                Address: Pune, Maharashtra, 020
                Website: nsdl.co.in

                I have applied a online minor child pan card application ack. no. [protected] on dt. 04.8.16 and submitted the documents duly filled to NSDL on dt 19.8.16. They mailed me 3 things pending in my form. I contacted the customer care of NSDL. They informed me to send the scan copy of the documents by mail to them. I send the document to Nsdl by mail on dt 28.8.16 and I received a mail regarding receipt of the documents & informed me to further process the application on dt 31.8.16. But on 10.9.16 they sent a mail to me and asking the pendancy of the same 3 things again. I contacted the customer care again and Mr. shrikant told me that all the things are right and they are further processing the application and i will receive the pan card soon. Near a month has been passed and I have not received the pan card.
                Now I request you to please look into the matter and resolved the things.

                Thanking you
                sincerely your's
                Pawan kumar gupta
                c-42 ambedkar nagar
                alwar (Raj.)
                Dec 24, 2016
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Nov 22, 2016
                NSDL e-Governance Infrastructure Customer Care's response
                Dear Pawan,

                This has reference to the query/complaint raised by you.

                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                Please sir unlock my pran account no.[protected]. Due to five wrong attempts my account has locked and povided the new password in my registred moblile no. [protected].

                Thaking You

                Sanjeev Sharma R/O Dhalli, Teh. Hiranagar,
                Distt. Kathua, State :- J&K Pin 184144
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                  L
                  lkahuf
                  from Kota, Rajasthan
                  Nov 16, 2016
                  Resolved
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                  Resolved

                  Address: Jaipur, Rajasthan
                  Website: [email protected]

                  Status of pan card no BXPPA6382Q shows that pan card returned original due to refusal of card holder. this is totally wrong. I went to the office of the first flight courier co.at vaishali nagar after the phone call of the courier co saying that your area is out of our coverage & you have to collect from there office.but there I was told that your card is sent to another office which is around five kms. from the vaishali office & that was closed then & I have to collect that on another day or they will deliver it to my home. please enquire and take some action against the courier co. Deepali Agrawal ack. no. [protected]
                  Dec 18, 2016
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 17, 2016
                  NSDL e-Governance Infrastructure Customer Care's response
                  Dear Deepali,

                  This has reference to the query/complaint raised by you.

                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                  For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                    G
                    GA Ghanabathee
                    from Chennai, Tamil Nadu
                    Nov 10, 2016
                    Resolved
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                    Resolved

                    Address: 627006
                    Website: NSdl

                    Hi, MY name is Ganapathy form tirunelveli Tamilnadu.

                    Already i am apply the unsubscribing the scheme . i am Get the text sms for my four month amount is credited to my account but still not get my savings account .

                    Kindly check my payment details.

                    I am subscribe via MY own icici SAVINGS ACCOUNT BUT NOW THE BANKER SAID YOU SHOULD CLOSE YOUR SAVINGS ACCOUNT OTHER WISE NEXT MONTH WILL BE DEDUCTED .THEN I GIVE MY ALTERNATE ANOTHER BANK SAVING ACCOUNT DETAILS TO MY ICICI BANK .

                    I am Need my amount to my account, kindly tell me the processing status

                    ATAL PENSION YOJANA SCHEME
                    MY APY account number is[protected]
                    Dec 16, 2016
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 15, 2016
                    NSDL e-Governance Infrastructure Customer Care's response
                    Dear Ganapathy,

                    This has reference to the query/grievance raised by you.

                    The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN).

                    For any other clarification/assistance, you may please call us at[protected] or write to us at info.[protected]@nsdl.co.in.

                    Thanks & Regards,
                    Subscriber Care Group
                    CRA
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                      K
                      kumarprashant321
                      from Ranaghat, West Bengal
                      Nov 4, 2016
                      Resolved
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                      I have resigned the services of corporation bank on[protected] after serving 16 months (Joined on[protected] and after resignation, i joined the bank of baroda. My pran has been created by corporation bank, but the contribution for nps is not credited in my pran account which is deducted every month from my salary. Now my pran account has been transfer to bank of baroda and my nps amount is credited regularly by bank of baroda but the nps amount of 16 months, which is deducted by corporation bank every months from my salary is not credited yet. I have mailed many times to corporation bank ho nps dept.in this regard and also contacted through phone then they sent us a format for forwarding through our present employer and i have sent. Now 2 yrs has been already passed and i have lost our interest on nps amount. So i requesting you kindly do the needful.

                      My details are as under:

                      Prashant kumar
                      Pra no.[protected]
                      Corporation bank e no. 23062
                      Joined on[protected]
                      Resigned on[protected]
                      Zone - patna
                      Dec 10, 2016
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 07, 2016
                      NSDL e-Governance Infrastructure Customer Care's response
                      Dear Prashant,

                      This has reference to your query/grievance, reagrding your non-uploading of your contribution in your PRAN.

                      In this regard, we wish to inform you that we have received your e-mail to info.[protected]@nsdl.co.in as on 04-Oct-2016 and the same will be replied shortly.

                      Also in case of queries you may reach us on our board line number[protected].

                      Thanks and regards,
                      Subscriber Care Group
                      CRA
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                        I
                        ilyas43
                        Nov 1, 2016
                        Resolved
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                        Resolved

                        Address: 380055

                        To
                        The nsdl...

                        Ub : withdraw all my own money earliest

                        Dear sir / m'am,
                        I ilyas hussain saiyed from ex central railway employee and today i m suffering very bad financial conditions so plz this is to request to you give my total amount withdraw and i planing to shifting out of country i m living india so plz give support and give my own money...
                        Pran card number :[protected]
                        Pf number :[protected]
                        Bank account number : bank of baroda : [protected]
                        Thank you very much
                        Aiyed ilyas hussain
                        [protected]
                        Dec 5, 2016
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Nov 01, 2016
                        Updated by ilyas43
                        plz i need my money today after death i dont use my own earned money, so plz understand and give support. thank you
                        Verified Support
                        Nov 03, 2016
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Aiyed,

                        This has reference to your query/grievance, reagrding procedure to withdraw from Tier-I.

                        In this reagrd, we wish to inform you that we are in receipt of your e-mail send to info.[protected]@nsdl.co.in. We will check and reply to your query shortly.

                        Also in case of queries you may reach us on our board line number[protected] or Toll Free No.[protected]using T-PIN).

                        Thanks and regards,
                        Subscriber Care Group
                        CRA
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                          B
                          bakakuntal
                          from Kolkata, West Bengal
                          Oct 23, 2016
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal, 700030

                          Dear sir,

                          I have applied for a new PAN card through NSDL on 4th October.my acknowledgement number for the application is [protected].it;s already been 19 days and it is still showing Your application is under process at TIN Facilitation Center. Kindly call[protected]/42541984/42541986 for further processing of your application.

                          Kuntal Pal
                          [protected]
                          Nov 28, 2016
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Oct 25, 2016
                          Updated by bakakuntal
                          now my application is showing it is under process at income tax department
                          Verified Support
                          Oct 26, 2016
                          NSDL e-Governance Infrastructure Customer Care's response
                          Dear Kuntal,

                          This has reference to the query/complaint raised by you.

                          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                          For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                            A
                            arjunkm
                            from Delhi, Delhi
                            Oct 23, 2016
                            Resolved
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                            Resolved

                            Sir,
                            I am arjun kumar my pran card no.[protected]. i forgot my passward then i entered five times wrong passward, so my account has been locked. so please send me new passward & unlock my account or reply me how can i unlock my account. my e-mail id - [protected]@gmail.com.

                            Thanking you,

                            Yours faithfully,
                            Arjun kumar
                            Pran card no.[protected]
                            E-mail [protected]@gmail.com
                            Nov 26, 2016
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 25, 2016
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Arjun,

                            This has reference to your query/complaint raised by you.

                            In this regard, we wish to inform you that we have already replied to your query on 24-Oct-2016 against your E-mail dated 23-Oct-2016 received at info.[protected]@nsdl.co.in.

                            You are requested to check your email ID for the resolution of your query.
                            Respected sir i am O.Ramesh kiran my pran card no is[protected]. Due to some reasons my PRAN card has blocked. Pls provide as much information as possible a new i pin on my email.I.D. Which is-- rams.[protected]@gmail.com.
                            NSDL e-Governance Infrastructure Customer Care's response, Oct 26, 2016
                            Verified Support
                            Dear Ramesh,

                            This has reference to the query/grievance raised by you.

                            We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                            For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or write to us at [email protected].
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                              A
                              Ajay Renu
                              from Noida, Uttar Pradesh
                              Oct 18, 2016
                              Resolved
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                              Address: Ghaziabad, Uttar Pradesh, 201009
                              Website: nsdl

                              PAN CARD NOT RECEIVED
                              Dear Sir/Madam

                              I had applied for new PANCARD dated on 17/09/2016 and my acknowledgment number is [protected] but after long time I have not received my PANCARD nor my pan is allotted ..
                              Everytime when I check the status online the application shows this message "

                              our application is under process at TIN Facilitation Center. Kindly call[protected]/46/47/48/49 for further processing of your application.
                              Please select type of application:
                              Application Type
                              ACKNOWLEDGEMENT NUMBER
                              [protected]
                              Oct 18, 2016
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 20, 2016
                              NSDL e-Governance Infrastructure Customer Care's response
                              Dear Ajay,

                              This has reference to the query/complaint raised by you.

                              The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                              For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                              Nov 05, 2016
                              supreetha n's response
                              I miss my pran card and I DON"T know my pran card number & code also please help me i hope my request is fullfil
                              CLIENT NAME:- NATARAJ T.N
                              GROUP "D"
                              PRIMARY HEALTH CENTER BANAVARA ARSIKERE TALUK
                              HASSAN DISTRICT KARNATAKA STATE
                              I M K Srivatsa have applied on line for TAN number and paid on line for acknowledgement number [protected] but have not got the acknowledgement form for downloading. I have tried to call and also send mails but of no avail. Can someone help out??
                              I miss my pran card and I DON"T know my pran card number & code also please help me i hope my request is fullfil

                              CLIENT NAME:- NATARAJ T.N
                              GROUP "D"
                              PRIMARY HEALTH CENTER BANAVARA ARSIKERE TALUK
                              HASSAN DISTRICT KARNATAKA STATE
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                                Oliviya
                                from Solapur, Maharashtra
                                Oct 14, 2016
                                Resolved
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                                Address: Palwal, Haryana, 121107

                                Kindly refer yo your office letter no. as/mk/hs/[protected] regarding objection case of mr. davender kumar pran holder no.[protected].
                                In this regard it is submitted that the father of the decease has already been submitted bond of rs. 100/ - as per your requirement. it is requested to draw benefits in favour of ram charan.
                                ([protected]@yahoo.com)
                                [protected]
                                Nov 18, 2016
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 17, 2016
                                NSDL e-Governance Infrastructure Customer Care's response
                                We are in receipt of your query through info.[protected]@nsdl.co.in and will reply to the same shortly.

                                Also in case of queries you may reach us on our board line number[protected].

                                Thanks and regards,
                                Subscriber Care Group
                                CRA
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                                  A
                                  Amitchauhan1511
                                  from Delhi, Delhi
                                  Oct 13, 2016
                                  Resolved
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                                  Address: New Delhi, Delhi, 110019

                                  Hello i have applied for pan card for my wife after some days i checked status, it was your pan [ cfqpr6776b ] card returned undelivered due to [address not proper / incomplete ] on 01/06/2016 and lying in new delhi office

                                  Please send it to my office address if possible address is 603 international trade tower new delhi 110019.

                                  Or provide me your new delhi office address so i can collect from there.
                                  May 17, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 14, 2016
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear Amit,

                                  This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [protected]@nsdl.co.in, for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

                                  a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
                                  b. Reach us at our - TIN Call centre on[protected].
                                  c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
                                  NSDL e-Governance Infrastructure Ltd,
                                  5th Floor, Mantri Sterling,
                                  Plot No. 341, Survey No. 997 /8,
                                  Model Colony, Near Deep Bungalow Chowk,
                                  Pune - 411 016
                                  Oct 15, 2016
                                  amiya4's response
                                  Dear Sir,

                                  I have opened Tier -1 and Tier -2 NPS and subsequently contributions are also made. But I could not able to log in CRA-NSDL site since long. my PRAN No is[protected]

                                  May kindly advice how to get I pin for logging into CRA website
                                  Oct 24, 2016
                                  CB Meena Irsm's response
                                  RojuzyhfLjhzkbfaojlxfxlj
                                  Dear sir
                                  my i-pin number not yet alloted by central recordkeeping agency under new pension scheme .My pran no-is[protected]. Pls do needful.
                                  Mujhse mera nsdl account lock ho gya h
                                  Isliye m isko log nhi kr pa th a hu
                                  Please ise unlock kijiye
                                  Aapki bahoot bahoot kripa hi hi
                                  Dhanyabad
                                  M railway m job Kota hi
                                  Station Master ki post par
                                  Southern railway m
                                  Madurai division
                                  My name is chhail Bihari meena

                                  Pan card cfqpr6776b returned undelivered - Comment #2582744 - Image #0
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                                    B
                                    bhagat1890
                                    from Abohar, Punjab
                                    Oct 12, 2016
                                    Resolved
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                                    Address: 144008
                                    Website: www.cra-nsdl.com

                                    My name is SUNNY R/o Jalandhar city and i m working in Punjab State Warehousing Corporation . My pran card no. is[protected], My Pran Card user id is not working and i-pin also blocked, so provide me user id and i-pin.
                                    My contact no. i s [protected] and email id is [protected]@yahoo.Co.In.My contact no. i s [protected] and email id is [protected]@yahoo.Co.In.
                                    Nov 14, 2016
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 14, 2016
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Dear Sunny,

                                    We have replied to you through our dedicated email-ID: info.[protected]@nsdl.co.in on Oct 13, 2016. Regret the inconvenience caused to you.
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                                      P
                                      Panchuda
                                      from Kolkata, West Bengal
                                      Oct 6, 2016
                                      Resolved
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                                      Address: 743144

                                      Sir,

                                      I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

                                      Name: BIPLOB KUMAR BOSE
                                      PRAN:[protected]
                                      Mobile No.[protected]
                                      email id: biplob.[protected]@gmail.com

                                      Thanking You
                                      Nov 7, 2016
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 07, 2016
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Dear Biplob,

                                      We are in receipt of your e-mail send to Info.[protected]@nsdl.co.in. Further, we will check and reply you shortly for the same.

                                      Also in case of queries you may reach us on our board line number[protected].

                                      Thanks and regards,
                                      Subscriber Care Group
                                      CRA
                                      I had applied for PAN Correction on 04/10/2016 but my application was rejected. I had paid the fee of Rs.111.60 through online payment. The Acknowledgement no is N-[protected]. Please refund me my money as I am not getting any service from NSDL.
                                      I am customer of APY from last one year, My Pran No. is[protected], but my now my pran no. is not found in database.also we have not receive transaction statement.

                                      Please help me with good guidelines.

                                      Mail.id me.[protected]@rediffmail.com
                                      Mo.[protected]
                                      Dear Sir/Madam,

                                      I open an Atal Pension Yojana (APY) When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

                                      Name: Jegan Nagarajan
                                      PRAN:[protected]
                                      Mobile No.[protected]
                                      email id: n.[protected]@gmail.com
                                      Dear Sir/Madam,

                                      I open an Atal Pension Yojana (APY) When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

                                      Name: Pravin D Patil
                                      PRAN:[protected]
                                      Mobile No.[protected], [protected]
                                      email id: smart.[protected]@gmail.com
                                      Dear Sir/Madam,

                                      I open an Atal Pension Yojana (APY) When I try to reset my password using PRAN, it is showing "PRAN not found in database".

                                      Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

                                      Name: Prasad Bhale
                                      PRAN:[protected]
                                      email id: [protected]@gmail.com
                                      Sir,

                                      I have opened an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my email id.

                                      Name: Reema SOMASUNDARAN
                                      PRAN:[protected]
                                      email id: [protected]@yahoo.co.in
                                      SIR, maine pahle bhi apply kiya tha jo mujhe na milkar vapas ho gaya jiska ack.no. [protected] and pan no. CYCPD6317F JOKI 11 APR 2017 KO DELIVERED HONA THA. AND SECOND ACKNO..[protected] JOKI UNDER PROCESS HAI.Pls koi ek pan card bhejne ki kripa karen.great thanks, sir..
                                      Dear Sir/Madam,

                                      I open an Atal Pension Yojana (APY) When I try to reset my password using PRAN, it is showing "PRAN not found in database".

                                      Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

                                      Name: Sanjeev Sethy
                                      PRAN:[protected]
                                      email id: [protected]@live.in
                                      Mobile: [protected]
                                      I opened an NPS account and got the PRAN number. But when trying to set IPIN, it says PRAN not found in database. How much time does it take to get reflected in database?
                                      Sir,

                                      I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

                                      Name: Anandhan A
                                      PRAN:[protected]
                                      email id: [protected]@gmail.com
                                      Dear Sir/Madam,

                                      I have opened my Atal Pension Yojana (APY) on 27/07/2016 When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

                                      Name: Srinivasan K
                                      PRAN:[protected]
                                      Mobile No. [protected]
                                      email id: [protected]@gmail.com
                                      Dear Sir/Madam,

                                      I have opened my Atal Pension Yojana (APY) on 18/04/2017 When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

                                      Name: Ramesh Sulibhavi
                                      PRAN:[protected]
                                      Mobile No. [protected]
                                      email id: [protected]@yahoo.co.in
                                      HI,
                                      PRAN[protected]
                                      mahesh.[protected]@outlook.com
                                      While login Getting error PRAN not found in Data base. even when i try to reset password.
                                      Please Look into this.
                                      Hi,

                                      PRAN[protected]

                                      Not able to set IPIN, got error Pran not available in database.

                                      Regards,
                                      Lingesh
                                      Dear Sir/Madam,

                                      I have opened my Atal Pension Yojana (APY) on 10/08/2018. When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

                                      Name: Vijayalakshmi Nair
                                      PRAN:[[protected]]
                                      Mobile No. [protected]
                                      email id: [protected]@gmail.com
                                      SIR,
                                      I opened an NPS account and got the PRAN number. But when trying to set IPIN, it says PRAN not found in database. How much time does it take to get reflected in database?
                                      Mobile num- [protected]
                                      emailid- tsk.[protected]@gmail.com
                                      Sir,

                                      I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN or password, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

                                      Name: Rajesh Sharma
                                      PRAN:[[protected]]
                                      Mobile No.[[protected]]
                                      email id: [protected]@gmail.com

                                      Thanking You

                                      Pran not found in database - Comment #3436251 - Image #0
                                      Sir
                                      I opened an NPS account on[protected] and my aggregator is LIC HOUSING FINANCE LTD., When I try to reset password using PRAN, it is showing ''PRAN NOT FOUND IN DATABASE".Pease resolve the issue as early as possible and send my password to my mobile no. or email id.

                                      Name : Rajender Paul
                                      PRAN :[protected]
                                      Mob no. : [protected]
                                      Email : 55raj.[protected]@gmail.com
                                      Hi sir/Madam,

                                      I open an Atal Pension Yojana (APY) When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

                                      Name : Gopinath
                                      PRAN :[[protected]]
                                      Mob no. : [+91-[protected]]
                                      Email : [protected]@gmail.[protected]@gmail.com
                                      NathGopiR's reply, Jun 10, 2019
                                      Current Email : [email protected]
                                      Dear Sir/Madam,

                                      I open an Atal Pension Yojana (APY) in 26th Nov 2015. When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

                                      Name: NIRANJAN J
                                      PRAN:[protected]
                                      Mobile No.= [protected]
                                      email id: [protected]@gmail.com
                                      Hi
                                      I have Subscribed atal bhari pension yojana few weeks back through online sbi. Account is created and first installment is also deducted but i am unable to create IPIN as getting error "PRAN not found in Database"

                                      Here are details
                                      Name : Pradnya H R
                                      PRAN[protected]
                                      I have opened Atala Bihari pension for my wife through online SBI bank. I am unable to track statement with my pran as i keep getting error "PRAN not found in data base "
                                      Here are details
                                      Name : Pradnya H R
                                      PRAN:[protected]
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