[Resolved] Nsdl E-Governance Infrastructure — pran not found in database [registered on 28/04/2018] | |
Hi, I had completed my e-nps registration on 28th april 2018 and had made an initial contribution of rs 1000. I am unable to login to the cra-nsdl website as it shows an error message saying "pran not found in database" when i try to reset my ipin for password generation. Please help. Please let me know if you need any further details from me to resolve this. Name: meghali ajitsaria Email: [protected]@gmail.com Was this information helpful? | |
Jun 13, 2018 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support May 03, 2018 NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
Token no. [protected].
Getting below error:
Exception in generating E-sign user PDF .
Payment has been done successfully.
Please resolve the issue asap.
Regards.
Ruchi Sharma.