Nsdl E-Governance Infrastructure — refund for pan card application fee processing

Address:H-17/127 Sangam Vihar New Delhi-80, New Delhi, Delhi, 110080

I use nsdl website to create a new pan card of my uncle. Temporary token is [protected]. I used e-sigm option for her aadhar verification. I have paid an amount of rs.106.90 twice using my paytm wallet. My balance was deducted twice from the e-wallet on 23/10/2019 but aadhar verification was not completed as the application was not processed further and it was requesting payment again. Now it shows me a message when i am checking to make the payment to procees my application. I need all my money or create a new pan card. They have to close their webiste if they can't fix the bugs. This is the true failure of digital india. Do something for a change
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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