[Resolved] Nsdl E-Governance Infrastructure — " sorry, no record found " error while tracking the status of the pan card. | |||
Dear sir/madam, I had applied for changes in the correction of pan card yesterday through kyc/e-sign. I completed the online payment and my aadhar was verified succesfully. I have also got the payment reciept through e-mail. However, upon enetering my 15 digit acknowledgment number (N-[protected]) to track my application, it says "sorry, no record found". Please fix this issue for me as soon as possible. Regards, Asif Was this information helpful? | |||
Jan 17, 2018 Complaint marked as Resolved Got an email from NSDL saying the request is under process. NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Jan 18, 2018 NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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 5 Comments | |||
Comments
This one is resolved, got an email from NSDL saying request in process.
Sir
I would like to bring in your notice that my pran card no[protected] is alloted to my name but card is not recieved yet since 2009.
Kindly send me the pran card to my below giving address .
Gh.Mohiuddin Rather s/of Ali Mohd Rather R/o Bata pora(Drang) teh.Khag District. Budgam jammu and kashmir pin 193411
I would like to bring in your notice that my pran card no[protected] is alloted to my name but card is not recieved yet since 2009.
Kindly send me the pran card to my below giving address .
Gh.Mohiuddin Rather s/of Ali Mohd Rather R/o Bata pora(Drang) teh.Khag District. Budgam jammu and kashmir pin 193411
NSDL e-Governance Infrastructure Customer Care's response, Feb 8, 2018
Verified Support
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
Pan card token no.[protected] and token no. [protected] is deducted by sbi intrenet banking through amount 241.24 from account no. [protected] please refund my amount by nsdl through bank
NSDL e-Governance Infrastructure Customer Care's response, Feb 2, 2018
Verified Support
Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [email protected] for earliest resolution of your grievance.
I applied for name correction in PAN. When I track with acknowledgement number it says record not found
please do the changes ASAP. I need to link mu Aadhar with PAN
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please do the changes ASAP. I need to link mu Aadhar with PAN
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+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
I had applied for NEW CARD on1 15/01/2018, However, upon enetering my 15 digit acknowledgment number [protected] to track my application, it says "sorry, no record found".
Please fix this issue for me as soon as possible.
Regards,
LI NING