[Resolved] Nsdl E-Governance Infrastructure — "sorry no record found" error while tracking the status of the pan card. | |
Dear sir/madam, I have applied new pan card for my parents on 11/3/2018 through e-kyc. I have completed aadhar verification and payment successfully. However when i track aplication using 15 digit acknowledgement numbers, it says no record found. Kindly look into the issue. Acknowledgement numbers are: N-[protected] - eregala lakshmamma N-[protected]-eregala sudershan reddy Thanks, E. Srinivas Was this information helpful? | |
Apr 17, 2018 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Mar 14, 2018 NSDL e-Governance Infrastructure Customer Care's response Dear E. Srinivas, Your PAN application vide ack num - [protected] is rejected by Income Tax Department (ITD) as Aadhaar Number (UID number) mentioned in the PAN application is already exists for another PAN. For further details, kindly write us at [protected]@nsdl.co.in . Your PAN application vide Ack Num - [protected] is processed by NSDL and send to Income Tax Department for Allotment of PAN. | |
 2 Comments | |
Comments
Respected sir
i applied for pan yet not received the pan after allotment and all process is completed
[protected]
i applied for pan yet not received the pan after allotment and all process is completed
[protected]
NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
Verified Support
Your PAN card is dispatched through Speed Post on 20-Dec-2017 vide AWB No. EA597833564IN . We request you to submit an application for ‘Request For New PAN Card or/and Changes Or Correction in PAN Data’ mentioning your correct & complete address.
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+91 22 2499 4200 [Vidya Lakshmi]
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But when I try to generate password It giving an error: PRAN not found in database
This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.